Takara Foster
Anderson,CA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist/Medical Assistant
North America Mental Health Services
Red Bluff
10.2024 - Current
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Scheduled appointments for clients, customers, and other visitors.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Scheduled and confirmed appointments.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Processed payments and updated accounts to reflect balance changes.
Certified Nursing Assistant
Copper Ridge Health Care
Redding, CA
01.2024 - 10.2024
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Conducted patient education on health maintenance and disease prevention.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Reported changes in patient condition to registered nurse or physician.
- Responded quickly to emergency situations involving sudden illness or injury.
- Transported patients to treatment units, using wheelchair or stretcher.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Provided emotional support to patients and families during difficult times.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted residents in preparing for activities and social programs.
- Cleaned and sanitized patient rooms according to established protocols.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Provided physical support to assist patients with bathing, dressing and toileting.
Production Coordinator
Promotional Images
Redding , CA
06.2023 - 03.2024
- Communicated with vendors to order supplies needed for production operations.
- Coordinated with supervisor in assigning work to meet on-time production and quality goals.
- Maintained relationships with external partners involved in the supply chain process including freight carriers, customs brokers.
- Coordinated pick-up and delivery of express mail services.
- Distributed work orders to departments.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Monitored inventory levels in stock, expendables and essential items to meet production demands.
- Resolved any issues related to production process or equipment malfunctions quickly and efficiently.
- Coordinated and scheduled daily production activities to ensure efficient operations.
- Coordinated with production lines and created schedules to meet promised delivery.
Referral Specialist
Redding GI
Redding , CA
05.2023 - 06.2023
- Assisted patients by answering questions and providing information regarding referrals.
- Contacted patients to confirm or reschedule appointments to minimize no-show appointments.
- Performed additional office duties, handling patient service inquiries and receiving payments.
- Participated in staff meetings and provided feedback on ways to improve procedures related to referral processing.
- Ensured compliance with healthcare regulations and policies related to patient referrals and data privacy.
- Verified documents and associated records to catch and resolve discrepancies.
- Arranged hospital admissions for patients as required.
- Provided exceptional customer service, addressing patient inquiries and concerns with empathy and professionalism.
Front Desk Agent
Gaia Hotel & Spa
Anderson, CA
07.2021 - 04.2023
- Generated daily reports detailing occupancy levels, revenue amounts.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Ensured that all safety regulations were followed according to company standards.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Issued room keys and escort instructions to bellhops.
- Answered phones, responded to inquiries, and took messages.
Public Safety Dispatcher
Shascom 911
Redding, CA
07.2022 - 12.2022
- Collaborated with other departments within organization on special projects related to public safety initiatives.
- Coordinated response times for medical emergencies in order to ensure timely arrival of paramedics or ambulances to affected areas.
- Utilized mapping software programs such as GIS and GPS technology to provide detailed directions for responders during emergency situations.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Performed multiple tasks simultaneously while maintaining focus on priority issues.
- Verified alarm activations prior to dispatching police officers or fire fighters in order to reduce false alarms.
- Researched vehicle, wanted and missing persons information.
- Answered 911 emergency and non-emergency phone calls and asked open-ended questions to ascertain type of resources needed.
- Provided support for law enforcement agencies by entering criminal history data into the National Crime Information Center database.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Used radio, telephone and computer system to update first responders with new information.
- Updated dispatch logs throughout shift in order to maintain an accurate record of all activities.
Receptionist
Promotional Images
Redding , CA
12.2021 - 07.2022
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Sorted incoming mail and directed to correct personnel each day.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Greeted customers, answered general questions and directed to appropriate locations.
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
- Answered and directed incoming calls using multi-line telephone system.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Coordinated pick-up and delivery of express mail services.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Education
High School Diploma -
West Valley High School
Cottonwood, CA05-2021
Some College (No Degree) - Business
Shasta College
Redding, CACertified Nursing Assistant - Nursing
Siscu Care
Copper Ridge Skills
- Scheduling
- Relay hearing-impaired calls
- Calendar management
- Office supply inventory control
- Time management
- Multi-line phone system operation
- Customer/Client relations
- Clerical support
- Appointment scheduling
- File management
- Greeting and seating clients
- Professional demeanor
- Phone etiquette
- Reception desk management
- Office management
Certification
- Certified Nursing Assistant
- Food Handlers
- CPR Certified
Timeline
Receptionist/Medical Assistant
North America Mental Health Services
10.2024 - Current
Certified Nursing Assistant
Copper Ridge Health Care
01.2024 - 10.2024
Production Coordinator
Promotional Images
06.2023 - 03.2024
Referral Specialist
Redding GI
05.2023 - 06.2023
Public Safety Dispatcher
Shascom 911
07.2022 - 12.2022
Receptionist
Promotional Images
12.2021 - 07.2022
Front Desk Agent
Gaia Hotel & Spa
07.2021 - 04.2023
- Certified Nursing Assistant
- Food Handlers
- CPR Certified
High School Diploma -
West Valley High School
Some College (No Degree) - Business
Shasta College
Certified Nursing Assistant - Nursing
Siscu Care