Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TAKARA MORRIS

Ocala,US

Summary

I am a dependable and organized team player with the ability to communicate effectively and efficiently. Skilled at building relationships with employees across all levels of an organization. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Dynamic communicator who consistently outperforms company goals and expectations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Correctional Officer/Classification Officer

Florida Department Of Corrections
04.2020 - Current
  • I was in charge of inmate intake and processing, which included paperwork, searches, interviews, and fingerprinting.
  • I conducted regular dorm sanitation and maintenance checks and reported the findings to the appropriate personnel.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Presided over disciplinary hearings and made sentencing recommendations.
  • Was able to apprehend evading inmates by following procedures that ensured their safety.
  • Was in charge of determining and assigning inmates to appropriate housing.
  • Discussed the links between criminal behavior and anger management issues, as well as drug and alcohol abuse, with offenders.
  • Head counts, visitor logs, and scheduled activities were all used to keep track of inmates.
  • Answered questions from the general public, other staff, inmates, and visitors to resolve concerns.
  • Intake paperwork, fingerprinting, and searches were all completed by me.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Established healthy relationships and maintained professional boundaries with the resident offenders correctional institution.
  • Forms, reports, logs, records, and activity journals were prepared, processed, and maintained by me.

Warehouse Team Leader

Chewy Fulfillment Center MC01
01.2018 - 09.2019
  • Developed and implemented detailed organizational processes to improve service quality standards.
  • Kept management up to date on team activities by updating daily logs with production data such as weights, destinations, and delivery times.
  • Planned team member movements based on current requirements to avoid safety concerns or delays.
  • Followed industry best practices for warehousing, material handling, and documentation.
  • Worked with management to implement new initiatives and policies and meet production, quality, and safety benchmarks.
  • Employees were trained on how to operate equipment and follow safety protocols.
  • Promoted safety policies and practices among employees, enforcing proper equipment and product handling and use.
  • Double-checked records, daily reports, and inventory transactions to identify and correct variances.

Claims Representative

Recruiting Site
07.2017 - 01.2019
  • Negotiated settlements for simple claims based on the company's actual liability.
  • Examined reports, accounts, and evidence to determine the information's integrity and accuracy.
  • Received business correspondence and routed it to the appropriate departments and employees.
  • Provided accurate information on the course and technique.
  • Conferred with the field support team, which included the claim manager, quality control, file review, team lead, and adjusters to receive support specific to the assigned claim assignment.
  • Compiled information on coverage and ratings in an easily accessible format.
  • Used discretion and good judgment when it came to using company materials and supplies.
  • Reviewed contracts and evaluated policy coverage.
  • Provided excellent customer service to assigned, insured, and claimants throughout the claims lifecycle to ensure that all parties received prompt service.

Restaurant Server

Steak 'n Shake
01.2015 - 06.2017
  • Ensured customer satisfaction by promptly responding to orders and requests for entertainment.
  • Kept the tables clean and tidy with tableware, glassware, silverware, and linens.
  • Used discretion and good problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted customers, talked about specials, took drink orders, and made positive connections with them right away.
  • Kept up with menu changes so that I could provide current and accurate information, answer questions, and assist customers in making the best meal choices based on their preferences.
  • Followed proper cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers.
  • Trained new employees on the restaurant's practices, culture, and procedures in order to maximize job satisfaction and productivity.
  • Educated new employees on the restaurant's practices, culture, and procedures.

Education

Associate of Arts - Business Administration And Management

College of Central Florida Ocala Campus"
Ocala, FL

High School Diploma -

Marion Technical Institute
Ocala, FL
04-2018

Skills

  • Safety and security-oriented
  • File and records management
  • Conflict resolution skills
  • Team-oriented
  • Communication Skills
  • Customer Service Skills
  • Hospitality Service Expertise
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • First aid training
  • Emergency response
  • De-escalation techniques
  • Patient interaction
  • HIPAA regulations
  • Direct patient care
  • Patient monitoring
  • Lab testing and reporting

Certification

  • Medical Technician
  • First Aid/CPR/AED
  • Lab Testing and Reporting
  • Phlebotomy





Timeline

Correctional Officer/Classification Officer

Florida Department Of Corrections
04.2020 - Current

Warehouse Team Leader

Chewy Fulfillment Center MC01
01.2018 - 09.2019

Claims Representative

Recruiting Site
07.2017 - 01.2019

Restaurant Server

Steak 'n Shake
01.2015 - 06.2017

Associate of Arts - Business Administration And Management

College of Central Florida Ocala Campus"

High School Diploma -

Marion Technical Institute

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