Takara Pledge
Cordova,TN
Summary
Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Property Manager
Purpose Residential
09.2023 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Build team comradery among associates to enhance workplace morale
Site Manager
Prager Property Management
01.2020 - 08.2024
- Complete all task assigned by the property manager
- Manage the day to day activities of the leasing team including time management, training and coaching and development
- Create Market strategies to achieve higher occupancy
- Oversee turn process to ensure properties are ready for marketing in a timely matter
- Ensure escalated maintenance issues are resolved by in-house maintenance staff and outsource vendors
- Determine rent rates for upcoming properties
- Continually work with tenants to ensure a long last residency
- Oversaw daily progress and ensured tasks were completed on schedule, resulting in timely project completion.
Licensed Real Estate Agent
Potterhouse Realty
01.2018 - 11.2020
- Study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and complete real estate contracts
- Perform comparative market analysis to estimate properties' values
- Market for sale properties on MLS and marketing websites
- Complete buyers and sellers agreements
Leasing Agent
First Key Homes
01.2018 - 12.2019
- Review new applications to ensure all documents are accurate
- Work with underwriting for approval
- Coordinate Move ins with new tenants
- Collect all move in funds
- Proficient in Yardi and Crm
Leasing Coordinator
American Homes 4 Rent
11.2016 - 12.2017
- Review new applications for rental homes to ensure applicants credit, income, and background meet company policies
- Prepared leases and oversees the signing of leases by new residents
- Also coordinate home inspections and home repairs
- Collect security deposits and first month rent
Annuity Specialist/ Life Insurance Specialist
AIG
11.2014 - 10.2016
- Educate clients on Annuities and Life Insurance contracts via phone
- Processing claims, loans, and reinstatement
- Client follow up to ensure claims were completed in a proficient matter
Relationship Banker
Regions Bank
02.2008 - 10.2013
- Specializing in financial advice, guidance and account maintenance
- Meeting and exceeding goals to increase productivity and efficiency
- Increasing customer relationships by providing products and services to fit customers needs
- On the job training coach
- Exceeding metric goals
- Achieving long term customer relationships
Education
Diploma - Business Management in Business Administration
Strayer University
Memphis, TNHigh School Diploma -
Fayette Ware Comprehensive High School
Somerville, TNSkills
- Customer relations skills
- Telephone etiquette
- Computer software knowledge
- Yardi
- CRM
- MLS
- Real Tracs
- Outlook
- Microsoft Word
- Data Entry
- Filing
- Bookkeeping
- Customer Service
- Property Management
- Fair Housing Regulations
- Marketing
- Negotiation
- Property Leasing
- Pricing
- Sales
- Retail sales
- Salesforce
- Section 8
Certification
Real Estate License
Accomplishments
- Exceeding metric goals.
- Achieving long term customer relationships.
Personal Information
Willing To Relocate: Anywhere
Timeline
Property Manager
Purpose Residential
09.2023 - Current
Site Manager
Prager Property Management
01.2020 - 08.2024
Licensed Real Estate Agent
Potterhouse Realty
01.2018 - 11.2020
Leasing Agent
First Key Homes
01.2018 - 12.2019
Leasing Coordinator
American Homes 4 Rent
11.2016 - 12.2017
Annuity Specialist/ Life Insurance Specialist
AIG
11.2014 - 10.2016
Relationship Banker
Regions Bank
02.2008 - 10.2013
High School Diploma -
Fayette Ware Comprehensive High School
Diploma - Business Management in Business Administration
Strayer University
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