Takara Purcell
Miami,FL
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Bottle Service Girl/ Waitress
Voodoo Nightclub & Rooftop Lounge
- Greet and Serve guests
- Delivered exceptional, friendly, and fast service
- Increased sales significantly by upselling higher-end products to customers
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations
- Maintained full knowledge of beverage lists and promotions
- Served drinks and prepared specialty beverages
- Guided guests to their section
- Kept register accurate through correct billing, payment processing and cash management practice
- Delivered and sold bottle VIP packages and drinks in an upscale environment
Bottle Server/Waitress
I9 Restaurant Club and Lounge
- Greet guests warmly and provide them with menus, ensuring a welcoming atmosphere
- Take food and beverage orders accurately and efficiently, using knowledge of the menu to make recommendations and upsell items
- Ensure all food is served according to proper food safety and handling guidelines, supporting exacting standards of cleanliness and sanitation
- Collaborate with kitchen staff to ensure prompt delivery of orders and address any guest inquiries or concerns promptly
- Maintain an organized workstation and aid in setting up and clearing tables as needed
- Utilize OpenTable or similar reservation systems to manage guest seating and reservations effectively
- Foster positive guest relations by engaging with patrons, providing personalized service, and addressing any special requests or dietary restrictions
- Aid in training inexperienced staff members on restaurant protocols and fine dining service standards
- Maintained full knowledge of beverage lists and promotions
- Served drinks and prepared specialty beverages
- Guided guests to their sections
VIP Bottle Server
Puttery
Miami, FL
09.2023 - Current
- Collaborated with team members to deliver seamless service during high-volume events.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
- Developed rapport with regular patrons, resulting in repeat business and positive word-of-mouth referrals.
- Handled cash transactions accurately while consistently following venue policies regarding payment processing procedures.
- Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting the VIP section or bottle service offerings.
- Delivered exceptional service by attentively engaging with VIP clients and anticipating their needs.
- Contributed to increased sales by effectively upselling premium products and offering tailored recommendations.
- Maintained clean and organized table areas, adhering to strict hygiene standards for optimal presentation.
- Continuously monitored guest consumption levels to ensure responsible alcohol service consistent with legal requirements.
- Assisted in event planning efforts, coordinating special requests and accommodations for VIP groups.
- Streamlined operations with diligent inventory management and timely restocking of necessary supplies.
Sales Consultant Manager
Solidiphy
03.2023 - Current
- Manage a team of sales consultants and oversee their daily activities, including setting sales goals, tracking progress, and providing coaching and support
- Develop and implement strategic sales plans to achieve company objectives and maintain a competitive edge in the market
- Conduct market research and stay updated on industry trends, competitors, and market conditions to inform sales strategies and identify new opportunities
- Collaborate with other department heads to ensure cohesive and efficient operations across teams
- Build and maintain strong relationships with clients to ensure high levels of customer satisfaction and repeat business
- Coach and mentor team members to improve sales techniques, customer service, and product knowledge
- Monitor and analyze sales data and metrics to identify areas for improvement and implement effective solutions
- Provide regular reports and updates on sales performance and market trends to senior management
Sales Associate
Steve Madden
05.2022 - 08.2023
- Selling merchandise, developing a client base to build sales, and achieve store profit
- Cashier
- Ensure that each customer receives outstanding service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service
- Reinforce a rewarding customer experience
- Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers
- Assist in floor moves, merchandising, displaying maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory
- Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock & internet/online orders
- Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements
Education
Rising Sophomore -
Jacksonville University
Jacksonville, FloridaHigh School Graduate -
Miami Senior High School
Miami, Florida05.2021
Skills
- Microsoft Office Word 2010
- Microsoft Office PowerPoint 2010
- Microsoft Office Outlook 2010
- Microsoft Office Word 2016
- Microsoft Office PowerPoint 2016
- Microsoft Office Excel 2016
Affiliations
- Honoria Club
- Women of Tomorrow
- Future Educators of America
- Track & Field
- Health Occupational Students of America club
- Black Student Union Club
Activities
- Future Business Leaders of America, 08/15, Present
- Women of Tomorrow, 2018, Present
- Track and Field, 2017, Present
- Health Occupations Students of America, 2018, Present
- Honoria Club, 2017, Present
- Camp Counselor (Rock Wit It Summer Camp)
Certification
- Certified In Bottle Service through Bottle Service Bootcamp.
Timeline
VIP Bottle Server
Puttery
09.2023 - Current
Sales Consultant Manager
Solidiphy
03.2023 - Current
Sales Associate
Steve Madden
05.2022 - 08.2023
Rising Sophomore -
Jacksonville University
High School Graduate -
Miami Senior High School
Bottle Service Girl/ Waitress
Voodoo Nightclub & Rooftop Lounge
Bottle Server/Waitress
I9 Restaurant Club and Lounge