Takayla Benjamin
Houston,TX
Summary
I am a take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. I have broad experience including office management, accounting, invoicing, dispatching, database management, vendor negotiations and contract management. I have been recognized for exemplary customer service and team collaboration.
Overview
3
3
years of professional experience
Work History
Package Handler Specialist
UPS
Stafford, TX
10.2023 - 12.2023
- Assisted in loading delivery trucks.
- Scanned and sorted packages according to destinations.
- Inspected packages for damages or defects and recorded any issues.
- Resolved conveyor system issues by clearing jams and blockages.
Assistant Head Cashier
The Home Depot Inc
Houston, TX
10.2022 - 07.2023
- Resolved customer complaints quickly and efficiently.
- Provided assistance to other departments when needed.
- Managed a team of 5-10 employees on a daily basis.
- Performed opening and closing procedures for registers as required.
- Analyzed data from POS system for insights into customer behavior.
- Maintained accurate records of all transactions made within the day.
Manager of Operations
Urban War Zone Paintball
Houston, TX
01.2021 - 02.2022
- Managed day-to-day operations.
- Hired and onboarded team members to meet immediate and expected demand.
- Coordinated training sessions for new employees.
- Conducted regular audits of employee performance.
Education
High School Diploma -
Yes Prep Southside
5515 S Loop Fwy05-2023
Skills
- Data Analysis
- Customer Service Management
- Inventory Control Procedures
- Employee Scheduling
- Store Opening and Closing
- Inventory Support
Timeline
Package Handler Specialist
UPS
10.2023 - 12.2023
Assistant Head Cashier
The Home Depot Inc
10.2022 - 07.2023
Manager of Operations
Urban War Zone Paintball
01.2021 - 02.2022
High School Diploma -
Yes Prep Southside