Summary
Overview
Work History
Education
Skills
Timeline
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Takayla Brooks

Pensacola

Summary

Dynamic professional with a proven track record at Swissport, excelling in customer service and problem resolution. Skilled in project management and safety awareness, I effectively assisted passengers while enhancing their travel experience. My ability to collaborate with teams and manage tasks efficiently ensures a high standard of service delivery. Friendly Camp Counselor skilled at motivating children and helping each to embrace camp environment. Driven individual committed to implementing and leading fun, educational, and entertaining group activities. Caring supervisor of stressed and scared campers. Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.

Overview

4
4
years of professional experience

Work History

Camp Counselor

Blue Arbor
Pensacola
06.2023 - Current
  • Organized daily schedules and events to maintain engagement and structure.
  • Facilitated team-building exercises to promote camaraderie among campers.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.

Cashier

Walmart
Birmingham
02.2023 - Current
  • Assisted customers with product inquiries and store navigation.
  • Trained new cashiers on register operations and customer service standards.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.

Warehouse Associate

Amazon
Pensacola
05.2022 - 08.2022
  • Sorted and organized incoming shipments for optimal storage and retrieval.
  • Collaborated with team members to maintain a clean and safe work environment.
  • Packaged products accurately for shipping while following company guidelines.

Passenger Service Assistant

Swissport
Pensacola
06.2021 - 01.2022
  • Assisted passengers with check-in and boarding procedures efficiently.
  • Provided information about flight schedules and airport services to travelers.
  • Assisted passengers in obtaining boarding passes, seat assignments, and baggage tags.
  • Managed customer complaints in a professional manner while resolving any issues that arose promptly.
  • Performed ticketing duties including issuing tickets, refunds, exchanges, upgrades, and rebooking flights as necessary.

Education

Bachelor of Science - Biology

Miles College
Fairfield, AL
12-2025

Skills

  • Laboratory techniques
  • Project management
  • Team collaboration
  • Safety management
  • Customer service
  • Emergency procedures
  • Health and wellness
  • Safety awareness
  • Lesson planning
  • Activity supervision

Timeline

Camp Counselor

Blue Arbor
06.2023 - Current

Cashier

Walmart
02.2023 - Current

Warehouse Associate

Amazon
05.2022 - 08.2022

Passenger Service Assistant

Swissport
06.2021 - 01.2022

Bachelor of Science - Biology

Miles College