Takea Phillips
Muncie,IN
Summary
Certified Medical Assistant with strong clinical and administrative skills, dedicated to providing excellent patient care and great team worker. Great office worker, very knowledgeable in different areas of work area. Ready and willing to provide quality and compassionate patient care through a positive personality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
IU Health Ball Memorial Hospital
Muncie , IN
04.2023 - Current
- Prepared examination rooms and ensured necessary medical supplies were stocked.
- Conducted routine patient assessments, recording vital signs and medical histories.
- Scheduled appointments and managed follow-up calls to improve patient engagement and streamline care coordination.
- Administered medications and injections per physician instructions with precision.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed patient messages to physicians regarding concerns, condition updates, or refill requests to support timely treatment decisions.
- Documented patient visit notes to ensure accurate medical records and facilitate effective communication among healthcare providers.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
Food Service Worker
Ball State University Dining
Muncie , IN
04.2015 - 04.2020
- Prepared and served meals in accordance with health and safety standards.
- Operated kitchen equipment to maintain efficient food preparation processes.
- Managed inventory by restocking supplies and monitoring expiration dates.
- Maintained cleanliness of work areas, dining spaces, and kitchen facilities.
- Assisted customers with menu selections and dietary requirements.
- Collaborated with team members to ensure smooth service during peak hours.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Set up, restocked and cleaned dining areas.
- Greeted customers upon arrival in the dining area.
- Maintained professional demeanor during interactions with customers and co-workers.
Education
Certified Medical Assistant - Healthcare
Ross Medical Education Center
Muncie 11-2018
High School Diploma -
Muncie Southside High School
Muncie, IN05-2012
Skills
- Patient assessment
- Medication administration
- Electronic health records
- Appointment scheduling
- HIPAA compliance
- Customer relationship management
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Compassionate
- Patient assessments
- Suture removal
- Professional bedside manner
- EKG set up and monitoring
- Patient feeding
Certification
- CCMA
Timeline
Medical Assistant
IU Health Ball Memorial Hospital
04.2023 - Current
Food Service Worker
Ball State University Dining
04.2015 - 04.2020
Certified Medical Assistant - Healthcare
Ross Medical Education Center
High School Diploma -
Muncie Southside High School