Summary
Overview
Work History
Education
Skills
Timeline
Generic

Takeesha Sanders

Calumet City,IL

Summary

Experienced sales associate with a proven track record of acquiring new customers through effective communication skills, confidence, and a willingness to go the extra mile. Continuously assesses sales strategies to identify trends, address issues, and capitalize on new opportunities. Excited to elevate sales knowledge to the next level by joining an expanding team. High-energy sales professional with a strong background in customer service, adept at connecting with customers and building long-lasting relationships to drive revenue growth. Offers a results-driven approach and a persuasive communication style developed over an 18-year career. Performance-driven associate with an exceptional record of connecting with customers and achieving remarkable sales results. Proactive and well-organized sales leader who consistently meets and exceeds targets through strategic approaches. Skilled in lead generation, product demonstration, and problem-solving. Dynamic sales leader with a proven ability to build relationships and extensive experience working with retail customers. Consistently drives sales and attracts new customers through expert prospecting and persuasive negotiation skills. Demonstrated history of consistently surpassing quotas.

Overview

23
23
years of professional experience

Work History

Home Health Aide

Illinois Dept of Human Services
01.2021 - 08.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Followed nutritional plans to prepare optimal meals.
  • Provided transportation and appointments management.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Developed individual care plans for clients based on specific needs.
  • Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
  • Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
  • Administered medications in accordance with doctor's instructions.
  • Scheduled and coordinated medical appointments.
  • Improved patients' comfort with massage and application of topical treatments.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.

Sales Consultant Representative

Macys Department Store
06.2001 - 02.2020
  • Persuasively negotiated terms with customers to meet profit targets
  • Demonstrated products to customers on-site, toured facilities and offered ongoing support to maintain solid connections
  • Serviced established accounts on a consistent basis to maintain strong revenue and customer relationships
  • Skillfully identified potential customers, built connections and converted leads with 80% success rate
  • Prepared accurate price quotes and coordinated contracts to complete sales
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
  • Contacted new and existing customers to outline benefits of products.

Seasonal Sales Supervisor

Macys
10.2007 - 01.2010
  • Oversee associates in designated work areas, ensuring adherence to safety protocols and fostering a team-oriented environment. Assist in maintaining facility cleanliness and orderliness. Provide hands-on guidance to colleagues, ensuring their contributions align with established service, accuracy, and productivity standards. Conduct training, cross-training, and certification for colleagues across operational areas as required. Identify training gaps and collaborate with management to address them through retraining. Support the professional development of hourly colleagues and actively promote the growth of high-performing team members. Offer guidance on daily operations to ensure seamless coordination between different areas, maintain cleanliness and organization, and prioritize personal safety. Prioritize open and continuous communication, ensuring all team members are well-informed. Conduct daily team meetings to facilitate communication. Acknowledge and celebrate individual and team achievements through positive reinforcement. Encourage colleagues to contribute suggestions for process and culture improvement, and advocate for their implementation.

Education

GED -

Harlan High School
Calumet City, IL

Skills

  • Sales closing

  • On-site product demonstrations

  • Inside and outside sales

  • Relationship selling

  • Product management and pricing

  • Post-sales support

  • Product and service knowledge

  • Personnel training

  • Sales Forecasting

  • Sales development

  • Negotiation Tactics

  • Prospecting skills

  • Client account management

  • Account management

  • Promotional planning

  • Product merchandising

  • Product merchandising and distribution

  • Handling customer complaints

  • Upselling strategies

  • Welcoming customers

  • Explaining instructions

  • Offering advice

  • Merchandising

  • Product demonstrations

  • Assessed customer product needs and interests in order to best recommend suitable items

  • Independent judgement

  • Retail merchandising expertise

  • Interpersonal and written communication

  • Retail sales

  • Cash register operation

  • Dispute mediation

  • Money Transfer Systems

  • Documentation and recordkeeping

  • Sales expertise

  • Money handling

  • Brand promotions

  • Customer assistance

  • Teamwork

  • POS system operation

  • Sales team oversight

  • Tracking sales metrics

  • Merchandise placement and displays

  • Training staff

  • Sales strategies

  • Task delegation

  • Sales tactics

  • Complaint resolution

  • Issue and conflict resolution

  • Capital improvement planning

  • Brand management

  • Data analysis and reporting

  • Public speaking

  • Credit card payment processing

  • Data evaluation

  • Retail sales customer service

  • Problem-solving abilities

  • Quality control

  • Customer relations

  • Clerical support

  • Shipping and receiving understanding

  • Adaptive team player

  • Technologically savvy

  • High-energy attitude

  • In-store support

  • Stockroom procedures

  • Process optimization

  • Conflict mediation

  • Inbound and Outbound Calling

  • Quality assurance controls

  • Promotional support

  • Product organization

  • Store maintenance

  • Schedule mastery

  • Courteous demeanor

  • Materials transport

  • Business development understanding

  • Project management abilities

  • Report generation

Timeline

Home Health Aide

Illinois Dept of Human Services
01.2021 - 08.2024

Seasonal Sales Supervisor

Macys
10.2007 - 01.2010

Sales Consultant Representative

Macys Department Store
06.2001 - 02.2020

GED -

Harlan High School

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Takeesha Sanders