There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Personable and responsible manager/cashier with 4+ years of experience working in fast paced environments, solid leadership skills with a positive attitude.
Friendly sales associate with over three years experience working in diverse retail and customer service environments. Authorized to work in the US for any employer
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes.
Overview
13
years of professional experience
1
Certification
Work History
Capital Vacations
Contracts Processor
05.2022 - Current
Job overview
Enhanced contract efficiency by reviewing and processing high volume of contractual documents.
Improved client satisfaction by accurately drafting, editing, and proofreading various types of contracts.
Managed data entry tasks for numerous contracts, ensuring accuracy and timely completion.
Assisted legal team in reducing potential risks, thoroughly researching contractual terms and conditions.
Strengthened business relationships through exceptional communication skills when addressing inquiries related to contracts from clients and stakeholders.
Walmart
Online Grocery Pickup
08.2021 - 05.2022
Job overview
Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
Enhanced the online shopping experience for customers with timely order processing and communication.
Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
Collaborated with team members to streamline the order process, resulting in improved productivity.
Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
Supported inventory management efforts by monitoring stock levels and updating product information on the online platform.
Contributed to a positive work environment through effective communication and teamwork among fellow associates.
Walmart
Electronics Sales Associate/ Cap 2
06.2017 - 08.2021
Job overview
Unload truck and stock merchandise
Made features & provided customer service when needed.
Improved customer satisfaction by consistently maintaining a clean and organized sales floor.
Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
Reduced instances of out-of-stock items by diligently monitoring product availability and promptly replenishing merchandise.
Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
Stayed up-to-date on the latest industry trends and technology advancements, enabling informed conversations with customers about various products.
Mitchell County Schools
Special Education Paraprofessional
07.2013 - 08.2017
Job overview
Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
Collaborated with multidisciplinary teams to develop comprehensive support strategies for each student, contributing to improved academic performance.
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
Coordinated with teachers to create inclusive lesson plans that addressed the diverse needs of all learners within the classroom setting.
Served as a liaison between general education teachers and special education professionals, fostering collaborative relationships that benefitted all students involved.
Apple
IOS Technical Advisor
01.2011 - 07.2013
Job overview
Enhanced user satisfaction by troubleshooting and resolving complex iOS software issues.
Streamlined device setup processes for increased efficiency and user experience.
Collaborated with cross-functional teams to develop and implement iOS product improvements.
Delivered exceptional customer support, addressing technical inquiries in a timely manner.
Education
South Columbus High School
Tabor City, NC
High School Diploma
01.2004
University Overview
Honor Roll
Awarded (Geometry)
Diploma
Skills
Large cash/check deposits
Managerial experience
Cash flow management
Great Customer Service
Fast learner
Energetic work attitude
Strong organizational skills
Authorized to work in the US for any employer
Call Center
Customer Care
Customer Service
Customer Support
Legal Compliance
Analytical Skills
Attention to Detail
Multitasking Abilities
Microsoft Office Proficiency
Interpersonal Skills
Problem Solving
Critical Thinking
Teamwork and Collaboration
Building Trust and Relationships
Office Support
Travel and Event Coordination
Order and Request Filing
Advanced Word Processing
Certification
Certified Medical Administrative Assistant (CMAA), Present