Takeia Redden
Lansing,MI
Summary
Dynamic and results-driven delivery professional with a proven track record at Amazon Flex, excelling in client relationship building and workload management. Recognized for improving customer satisfaction through timely deliveries and effective communication. Committed to safety compliance while ensuring efficient operations, consistently achieving high levels of client retention and repeat business.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Independent Contarctor
BMR Deliveries
08.2024 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Dasher
Self
04.2019 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
Freight Handler
Expeditiously Trucking/Self
08.2022 - 02.2025
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- specialized truck driver who transport goods and materials from one location to another, usually for expedited or time-sensitive deliveries. They typically operate light trucks or cargo vans, as opposed to larger tractor-trailer trucks.
Amazon Flex Delivery Driver/Independent Contractor
Amazon Flex
06.2023 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Rideshare Independent Contractor
Self
01.2017 - 02.2020
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Provided safe and reliable transportation for passengers, adhering to traffic laws and regulations while maintaining a clean and well-functioning vehicle and providing excellent customer service
Education
High School Diploma -
Everett
Lansing, MI06-2024
Skills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
Certification
Hippa Certifications
Bloodborne Pathogens
Timeline
Independent Contarctor
BMR Deliveries
08.2024 - Current
Amazon Flex Delivery Driver/Independent Contractor
Amazon Flex
06.2023 - 08.2024
Freight Handler
Expeditiously Trucking/Self
08.2022 - 02.2025
Dasher
Self
04.2019 - Current
Rideshare Independent Contractor
Self
01.2017 - 02.2020
High School Diploma -
Everett
Similar Profiles
Shilpa Chandra MohanShilpa Chandra Mohan
Communications Manager & Customer Exp Manager at BMR Groups - Iskapos Fresh Shops & BMR Industrial Pvt LtdCommunications Manager & Customer Exp Manager at BMR Groups - Iskapos Fresh Shops & BMR Industrial Pvt Ltd
Victoria SweetsirVictoria Sweetsir
Apprentice Electrician at BMR IndustriesApprentice Electrician at BMR Industries
Reinders LennonReinders Lennon
Store Clerk at BMR - KegaStore Clerk at BMR - Kega