Takeia Wright
Columbia,SC
Summary
Highly motivated and detail-oriented clerical professional with a proven track record of providing exceptional customer service and support to colleagues and clients. Skilled in maintaining a positive and friendly demeanor while greeting and engaging with customers, as well as efficiently handling incoming calls. Strong organizational abilities, ensuring accuracy when entering data and effectively managing filing systems. Committed to delivering top-notch administrative assistance and contributing to a productive work environment.
Overview
11
11
years of professional experience
Work History
Manufacturing Technician
SETi
07.2021 - 12.2024
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Patient Access Representative
Reginal Medical Center
01.2021 - 07.2021
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
Housekeeper
Regional Medical Center Of Orangeburg & Calhoun Counties
02.2020 - 01.2021
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness
- Interacted pleasantly with clients and guests when performing daily duties
Sales Associate
Enmarket Inc.
03.2014 - 02.2020
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue
Personal Caregiver
Beyond Home Care
07.2018 - 12.2018
- Assisted with meal planning to meet nutritional plans
- Provided patients with transportation to and from doctor appointments
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming
- Monitored and reported clients' progress
- Maintained clean and well-organized environment to promote client happiness and safety
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces
Teacher's Assistant
Voorhees College
08.2013 - 06.2015
- Prepared lesson materials and visual aids to reinforce lesson concepts
- Cleaned and organized classrooms, materials and supplies to support maximum efficiency
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success
- Took attendance, graded assignments and maintained routine student records
Education
Biology
Voorhees College
Denmark, SCHigh School Diploma -
Denmark Olar High School
Denmark, SC06.2013
Skills
- Focused and detail-oriented
- Exceptional time management
- Behavior modeling
- Verbal/written communication
- Team player mentality
Timeline
Manufacturing Technician
SETi
07.2021 - 12.2024
Patient Access Representative
Reginal Medical Center
01.2021 - 07.2021
Housekeeper
Regional Medical Center Of Orangeburg & Calhoun Counties
02.2020 - 01.2021
Personal Caregiver
Beyond Home Care
07.2018 - 12.2018
Sales Associate
Enmarket Inc.
03.2014 - 02.2020
Teacher's Assistant
Voorhees College
08.2013 - 06.2015
High School Diploma -
Denmark Olar High School
Biology
Voorhees College
Similar Profiles
Fabián Alfonso Mejía LemusFabián Alfonso Mejía Lemus
Junior Consultant at SETI SASJunior Consultant at SETI SAS
Amr SaadAmr Saad
Public Relations Advisor at Seti First TravelPublic Relations Advisor at Seti First Travel
Wael FarahWael Farah
Project Scientist at SETI InstituteProject Scientist at SETI Institute