Summary
Overview
Work History
Education
Skills
Timeline
Generic

TaKeidra Lewis

Pelahatchie,MS

Summary

Experienced and results-driven healthcare administrator with over 15 years in customer and clerical roles, 13 years in healthcare office administration, and over 3 years of management experience. Proven expertise in insurance verification and follow-ups, prior authorizations, referrals, precertifications, medical billing and coding, accounts receivable, patient scheduling, registration, and general office operations. Highly skilled in utilizing a wide range of healthcare software, including Epic, Cerner, Healthstream, Medex, Lawson and PowerChart. Committed to optimizing administrative workflows and delivering high quality support.

Overview

6
6
years of professional experience

Work History

Office Clerk

Koch Foods
Morton, MS
07.2023 - Current
  • Coordinated inbound and outbound shipments, ensuring accurate documentation and timely delivery with logistics and transportation vendors
  • Maintained detailed records of inventory transactions, shipping logs, and delivery schedules to support compliance and audit readiness
  • Performed routine inventory checks and assisted in managing stock levels to prevent shortages and overstocking
  • Developed, maintained, and organized filing systems for shipment records, invoices, and supply chain documents.
  • Collaborated with warehouse and operations staff to ensure efficient communication between office and production floor

Health Unit Coordinator

MS Baptist Medical Center
Jackson, MS
07.2019 - 09.2023
  • Served as a liaison between nursing staff, physicians, and administrative departments to facilitate smooth communication and patient care coordination.
  • Maintained and tracked unit inventory and ordered inventory accordingly
  • Monitored compliance with hospital policies and assisted with updating workflow processes for greater efficiency
  • Trained new administrative staff on EMR systems, hospital protocols, and unit-specific procedures
  • Managed patient records and ensured accurate documentation in Epic and Cerner systems
  • Answered multi-line phone systems, triaged calls, and directed communication to appropriate personnel
  • Participated in quality improvement initiatives by identifying bottlenecks and offering workflow solutions

Utilization Review Coordinator

Community Health Systems, CHS
Remote
11.2021 - 04.2023
  • Reviewed patient charts daily to determine medical necessity and ensure compliance with payer guidelines
  • Verified patient insurance benefits and authorization requirements for inpatient, outpatient, and diagnostic services
  • Submitted prior authorization requests to insurance providers and followed up to ensure timely approvals
  • Collaborated with physicians, nurses, and case managers to gather clinical documentation needed for medical necessity reviews
  • Monitored ongoing hospitalizations to determine continued stay necessity and initiated concurrent review submissions
  • Educated clinical staff on ayer requirements, timelines and documentation best practices

Education

Associate of Arts -

Hinds Community College
Raymond, MS
05-2009

Skills

  • Expert: Customer Service, Clerical Support, Registration, Insurance Verification, EMR Systems, Microsoft Word, Scheduling
  • Experienced: Office Management, Management Utilization Review, Appeals, EPIC, CERNER, HIPPA Compliance, Microsoft Excel, Work-from-home Operations
  • Skillful: Medical Billing, Accounts Receivable, Prior Authorizations, Healthcare Administration

Timeline

Office Clerk

Koch Foods
07.2023 - Current

Utilization Review Coordinator

Community Health Systems, CHS
11.2021 - 04.2023

Health Unit Coordinator

MS Baptist Medical Center
07.2019 - 09.2023

Associate of Arts -

Hinds Community College

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