Summary
Overview
Work History
Education
Skills
Timeline
Generic

Takeisha Cohen

Bryan

Summary

Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with Epic and G2 systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.

Overview

7
7
years of professional experience

Work History

Registration Intake Specialist

Medix Staffing Solutions / FEMA
01.2025 - 05.2025
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.

Referral Specialist

United Healthcare Group
01.2024 - 12.2024
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
  • Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
  • Verified insurance benefits and eligibility for procedures before referring clients.
  • Reduced wait times by prioritizing urgent referrals and coordinating appointments with appropriate specialists promptly.

Referral Specialist

TEKsystems
03.2021 - 10.2023
  • Promoted clear communication between primary care providers and specialists through detailed documentation and follow-up calls.
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Managed high-volume referral requests by prioritizing tasks and maintaining organized records.
  • Obtained prior authorization for surgical procedures.
  • Communicated effectively with medical professionals at various levels within the organization to provide accurate information regarding patient needs and preferences during specialty consultations.
  • Streamlined the referral process for increased accuracy, resulting in a significant reduction of errors and delays.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Insurance Verification Specialist

Willis Towers Watson
03.2018 - 01.2020
  • Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Updated patient records with accurate, current insurance policy information.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.

Education

High School Diploma -

Forestbrook High School
Houston, TX
06-2005

Skills

  • Insurance verification
  • Data entry proficiency
  • Pre-authorizations
  • Medical terminology
  • Physician authorizations
  • Follow-up skills

Timeline

Registration Intake Specialist

Medix Staffing Solutions / FEMA
01.2025 - 05.2025

Referral Specialist

United Healthcare Group
01.2024 - 12.2024

Referral Specialist

TEKsystems
03.2021 - 10.2023

Insurance Verification Specialist

Willis Towers Watson
03.2018 - 01.2020

High School Diploma -

Forestbrook High School

Similar Profiles

CREATE PROFILE
Takeisha Cohen