Takeisha Watson
Columbus,OH
Summary
Versatile and dynamic professional with a proven track record at Popeyes® Louisiana Kitchen, adept in team leadership and problem-solving. Excels in creating safe, efficient work environments, enhancing customer satisfaction, and driving team motivation. Skilled in cash handling and fostering positive customer service, consistently achieving and surpassing company goals.
Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments. Ready to use and develop organizational and communication skills in Desired Position role.
Overview
12
12
years of professional experience
Work History
Shift Leader
Popeyes® Louisana Kitchen
10.2023 - 12.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
Crew Member
Popeyes Louisiana Chicken
10.2024 - 11.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Home Health Care Worker
Visiting Angles
06.2024 - 08.2024
- Enhanced patients' daily living activities, elevating their quality of life.
- Managed medical emergencies effectively, applying CPR and first aid skills when necessary to ensure patient safety.
- Contributed to hospice patients'' comfort during end-of-life care through empathetic support and symptom management.
- Facilitated the recovery process for post-operative patients by administering wound care and monitoring vital signs.
Housekeeping
Drury Hotels Company, LLC
05.2022 - 12.2022
- Collaborated with other housekeeping staff members to complete larger projects efficiently as a team.
- Increased guest satisfaction scores by consistently delivering exceptional service in all aspects of housekeeping duties.
- Enforced housekeeping standards to comply with cleaning regulations.
- Ensured cleanliness and organization to maintain brand aesthetics.
Warehouse Picker
Heiser Staffing
03.2019 - 06.2022
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
Janitor
Adam's and Wilkes Group(Aryes Staffing
02.2018 - 08.2019
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Warehouse Worker
United Talent Staffing
02.2016 - 01.2017
Warehouse Worker
HELIX GAHANNA LODGING
01.2013 - 02.2015
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Woodrow Wilson High School
Youngstown, OH06.2000
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Team motivation
- Strong verbal and written communication
- Safety processes and procedures
Timeline
Crew Member
Popeyes Louisiana Chicken
10.2024 - 11.2024
Home Health Care Worker
Visiting Angles
06.2024 - 08.2024
Shift Leader
Popeyes® Louisana Kitchen
10.2023 - 12.2024
Housekeeping
Drury Hotels Company, LLC
05.2022 - 12.2022
Warehouse Picker
Heiser Staffing
03.2019 - 06.2022
Janitor
Adam's and Wilkes Group(Aryes Staffing
02.2018 - 08.2019
Warehouse Worker
United Talent Staffing
02.2016 - 01.2017
Warehouse Worker
HELIX GAHANNA LODGING
01.2013 - 02.2015
High School Diploma -
Woodrow Wilson High School
Similar Profiles
Leslie GonzalezLeslie Gonzalez
MANAGER at Popeyes® Louisana KitchenMANAGER at Popeyes® Louisana Kitchen
Kimberly TaylorKimberly Taylor
Shift Manager at Popeyes® Louisana KitchenShift Manager at Popeyes® Louisana Kitchen
Shalamar AllenShalamar Allen
Assistant Manager at Popeyes® Louisana KitchenAssistant Manager at Popeyes® Louisana Kitchen