To obtain a position as a cook that will use my skills and training.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Cook Shift Leader
Bayside Health and Rehabilitation Center
04.2020 - 04.2024
Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Placed orders to restock items before supplies ran out.
Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
Maintained well-organized mise en place to keep work consistent.
Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Cook
Westminster Canterbury
06.2017 - 01.2021
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Medical Assistant
Dr. Charles Lovell
09.2009 - 06.2013
Routinely measured vital signs
Accurately performed standard diagnostic procedures
Performed front office duties such as: answering telephones, scheduling appointments, copying reports, preparing schedules, data entry, and filing
Performed housekeeping duties
Education
Diploma - Medical
Tidewater Community College
Norfolk, VA
08.2014
Certification -
Everest College
Chesapeake, VA
12.2009
High School -
Oscar Frommel Smith High School
Chesapeake, VA
06.2003
Skills
Phlebotomy
Experience Administering Injections
EMR Systems
Vital Signs
Patient Care
Medical Office Experience
Triage
Medical Records
Venipuncture
Computer Skills
Laboratory Experience
Insurance Verification
Clerical Experience
Medical Terminology
Medical Coding
Microsoft Word
Transcription
Medical Billing
Computer Operation
Laundry
Caregiving
Certification
AED Certification
CPR Certification
Additional Information
Managed a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume)., Became the lead 'go-to' person for new reps and particularly challenging calls as one of the company's primary mentors/trainers of both new and established employees., Helped company attain the highest customer service ratings (as determined by external auditors) earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness., Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations., Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
CNA - Certified Nursing Assistant at Bayside Health and Rehabilitation CenterCNA - Certified Nursing Assistant at Bayside Health and Rehabilitation Center