Takeria Jenkins Jefferson
Houston
Summary
Dynamic Security Supervisor with Securitas Security Services USA, skilled in team leadership and CCTV monitoring. Successfully developed training programs that enhanced staff performance and resolved conflicts effectively. Proven ability to improve incident response and customer satisfaction through strong communication and problem-solving skills.
Developed skills in educational environment, including effective communication, critical thinking, and curriculum planning. Seeking to transition into new field where these skills can be applied and further expanded. Committed to making positive impact and contributing to team success.
Energetic and compassionate individual with passion for fostering positive learning environment. Possesses deep understanding of educational principles and effective classroom management techniques, coupled with proficiency in curriculum development and lesson planning. Committed to inspiring students and fostering academic growth.
Overview
4
4
years of professional experience
Work History
Security Supervisor
Securitas Security Services USA
02.2025 - Current
- Supervised security personnel to ensure adherence to protocols and standards.
- Conducted regular site inspections, identifying potential security risks and implementing corrective actions.
- Developed and delivered training programs for new hires on safety procedures and emergency response.
- Coordinated incident response efforts, documenting occurrences and ensuring timely communication with stakeholders.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
- Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
Teacher's Assistant
Elementary School
05.2022 - 02.2024
- Facilitated small group activities, promoting engagement and participation among students.
- Provided individualized support to students with diverse learning needs and challenges.
- Organized classroom materials and resources, ensuring accessibility for instructional use.
- Communicated effectively with parents regarding student performance and behavior updates.
- Participated in professional development workshops to enhance teaching strategies and skills.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Education
High School Diploma -
MacArthur High School
Houston, TX05-2022
Skills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Call center experience
- Microsoft Excel
- Complaint handling
- Complaint resolution
- Call center operations
- Microsoft outlook
- Product knowledge
- Call management
- Collaborative teamwork
- Relationship building
- Classroom management
- Cleaning and sanitizing
- Classroom support
- Student tutoring
- Complex Problem-solving
- Student engagement
- Helping students with special needs
- Classroom preparation and maintenance
- Behavior redirection
- Student supervision
- Student health and safety
- Reading and writing support
- Small group instruction
- Behavior management
- Mentoring students
- CPR and first aid
- Study skills development
- Test proctoring
- Child development certification
- Elementary education
- Classroom technology
- Small group and individual assistance
- Teacher support and collaboration
Timeline
Security Supervisor
Securitas Security Services USA
02.2025 - Current
Teacher's Assistant
Elementary School
05.2022 - 02.2024
High School Diploma -
MacArthur High School