Takerra Flowers

Work History

Starbucks

02.2022 - 12.2023

Pleasantly interacted with customers during hectic periods to promote a fun, positive environment
Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
Cleaned counters, machines, utensils and seating areas daily
Controlled line and crowd with quick, efficient service
Memorized recipes for specialty coffee beverages and seasonal offerings
Recommended products based on solid understanding of individual customer needs and preferences
Made and served brand-specific café beverages per day with speed, quality and consistency.

Boaz AL, Walmart

12.2022 - 05.2023

Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise.
Helped customers locate desired items and transfers said customers to appropriate department of the store.
Provided customized interaction based on customer preference and individualized needs, creating an emotional connection with our members by understanding and engaging the member to the fullest.
Attends to the member’s needs by building a trusting and caring relationship with the member. Anticipates customer needs by recognizing requests and possible offered solutions.
Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, and member self-service tools

Program, INC

05.2022 - 08.2022

In-depth knowledge of one-on-one instruction to work on individualized curriculum and skills
Adept with Microsoft Office Suit, researching data and statistics on suggested populations
Have worked with children, teens, and young adults on developing healthy skills in the workplace with those who are on the spectrum
Conducted assessments to determine types of services individuals required
Visited clients' homes to better comprehend environment and how it affected behavior and responses to situations
Liaised between children, guardians and advocacy to best handle issues specific to youth
Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings
Completed necessary reports and documentation to maintain thorough, accurate case records.

Chester County Intermediate Unit, Countywide

08.2021 - 01.2022

Provided support to students newly referred by local school districts to the Discover Program
Offered comprehensive based learning approach relating to service that prepares high school students with disabilities to transition from school to adult life
Develop and coach student to learn work behaviors, develop social skills, problem solving skills, and teamwork-based work with other students
Provided data-collection by collecting factual based notes on student's progress in work environments and development on skills in varying areas.

Camp Dreamcatcher

01.2016 - 05.2021

Worked with children of varying age, interest, skill and developmental levels
Led groups of children safely through variety of camp activities
Collaborated with other camp counselors to design fun and enriching learning activities for campers
Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks
Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.

Chester County Futures

01.2016 - 05.2021

Managed projects executed by the CCF staff
Created written, and social media communication in adherence to industry best practices
Participated in workshops, virtual program meetings and staff conferences
Developed CCF programming and events and managed their performance
Partnered with SEI's Buddy Program to enhance my professional development
Analyzed problems, identified solutions and made decisions
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.