Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Takeshia Cook

Staten Island,NY

Summary

Accomplished professional with a proven track record at Tru3gong Creation LLC, excelling in organization and multitasking. Enhanced customer satisfaction through effective communication and problem-solving. Demonstrated expertise in appointment scheduling and recordkeeping, contributing to streamlined operations. Recognized for maintaining a positive and professional demeanor, fostering productive work environments.

Overview

28
28
years of professional experience

Work History

Receptionist

Tru3gong Creation LLC
02.2022 - 05.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated clients information.
  • Handled calendar arrangements and schedule coordination.
  • Collected Type payments, processed transactions and updated relevant records.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Sorted, received, and distributed mail.
  • Organized, maintained and updated information in notebook databases.
  • filing documents, and managing office supplies inventory.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Maintained a well-organized and clean but neat reception area with updated materials, contributing to a welcoming environment for visitors.

Manager

Tru3gong Creations LLC
01.2022 - 05.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Communicate with employees,Decisions making,Delegation,Problem solving, team building,payroll.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Self-Employed Hairstyle

Self Employed
01.1997 - 02.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Nanny

Cargill Family
08.2003 - 07.2020
  • Provided attentive care and supervision to children, ensuring safety and well-being during daily activities.
  • Developed engaging educational activities that fostered creativity and learning in children of varying ages.
  • Managed daily schedules, including meal preparation, transportation, and extracurricular activities for children.
  • Communicated effectively with parents regarding children's progress, behavior, and any concerns or needs.
  • Established routines that promoted healthy habits and structured environments for child development.
  • Implemented positive discipline strategies to encourage good behavior and emotional growth in children.
  • Adapted caregiving approaches to meet individual needs of each child while maintaining consistency in routines.
  • Collaborated with family members to create personalized care plans that supported children's developmental milestones.
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Home Health Aide

Best Care
07.2016 - 08.2018
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.

Nanny, Osborne Family

Self-employeed
06.2008 - 12.2015
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
  • Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
  • Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.
  • Assisted with homework and school projects, fostering a love for learning in the children.
  • Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
  • Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
  • Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
  • Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
  • Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
  • Encouraged social interactions through playdates, group outings, and community events.
  • Planned special outings or themed days around children's interests or areas of study in their school curriculum.
  • Taught children everyday skills and language.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Taught children basic life skills, manners and personal hygiene.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Receiving Clerk

Forever 21
10.2011 - 02.2012
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Regularly reviewed invoices and double-checked orders.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.

Education

Hight School Equivalency Diploma
Staten Island, NY
2015

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling
  • Recordkeeping and bookkeeping
  • Multitasking and prioritization
  • Positive and professional
  • Supply management

Timeline

Receptionist

Tru3gong Creation LLC
02.2022 - 05.2025

Manager

Tru3gong Creations LLC
01.2022 - 05.2025

Home Health Aide

Best Care
07.2016 - 08.2018

Receiving Clerk

Forever 21
10.2011 - 02.2012

Nanny, Osborne Family

Self-employeed
06.2008 - 12.2015

Nanny

Cargill Family
08.2003 - 07.2020

Self-Employed Hairstyle

Self Employed
01.1997 - 02.2022

Hight School Equivalency Diploma

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Takeshia Cook