Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively and independent or team environments.
Overview
7
7
years of professional experience
Work History
Director's Administrative Assistant
Southern Maryland Youth Home
Faulkner, MARYLAND
06.2005 - 12.2007
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Scheduled office meetings and client appointments for staff teams.
Executed record filing system to improve document organization and management.
Handled client correspondence and tracked records to foster office efficiency.
Arranged rapid office equipment repair and maintenance with vendors.
Organized weekly staff meetings and logged minutes for corporate records.
Maintained staff directory and company policy handbook for human resources department.
Assistant to the Comptroller
Seafarers Merchant Marine
Camp Springs, MARYLAND
12.1999 - 08.2004
Attended meetings regarding company portfolio and other financial examination and supervisory matters to offer insight into state of finances of organization.
Served as advisor or consultant to management on bank supervisory issues, operational processes and other organizational matters.
Maintained daily reports and advised executive leaders in decision-making processes.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Established administrative work procedures to track staff's daily tasks.
Composed and proofread memos, letters and reports to verify error-free communication.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
Volunteered to help with special projects of varying degrees of complexity.
Community Support Worker at DM Youth Services Inc; Bayshore Home Health, Southern Vancouver Island; Looten Healthcare, Ladysmith BC; VITALS, Duncan BC; Cedars of Cobble HCommunity Support Worker at DM Youth Services Inc; Bayshore Home Health, Southern Vancouver Island; Looten Healthcare, Ladysmith BC; VITALS, Duncan BC; Cedars of Cobble H