Takesma Campbell
Jackson,AL
Summary
Passionate analyst with over 10 years of experience in customer support ,operations and safety. Enthusiastic about handling sensitive tasks. Excited to join Go Fund Me to contribute to trust and safety measures in collaboration with Policy Compliance Risk team.
Overview
23
23
years of professional experience
Work History
Logistics Coordinator
United States Army Reserve
03.2000 - Current
- Registered vendors and customers on database to maintain updated roster.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Performed regular audits and assessments of logistics processes to identify weaknesses for 10 years, improved supply chain operations and minimize waste.
- Generated documentation and information required for customer shipments.
- Monitored and adjusted inventory levels according to demand.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations
- Analyzed customer requirements and provided customized logistics solutions
Transportation Dispatcher
Norton Lilly
Mobile, AL
01.2020 - 06.2020
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Monitored vehicle locations to coordinate timely arrivals.
- Managed customer accounts and invoicing.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Monitored flow of paperwork and directed information to appropriate departments
- Coordinated dispatching of 30 plus drivers to accomplish daily delivery requirements
- Facilitated communications between customers and field personnel to answer questions or resolve concerns
Traffic Analyst
Georgia Pacific
10.2015 - 12.2019
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Monitored vehicle locations to coordinate timely arrivals.
- Assisted in resolving customer complaints and grievances.
- Served as informational resource for community, answering questions about traffic ordinances and policies and addressing questions and complaints
- Maintained traffic control plans for proper management of traffic during construction and events
Education
Certificate - Medical Assistant
05.2012
Skills
- Content Moderation
- Customer Experience
- MS Office Suite
- Trust and Safety
- Terms of Service
- Risk and Compliance
- Self Starter
- Quality assurance
- Team collaboration
Timeline
Transportation Dispatcher - Norton Lilly
01.2020 - 06.2020
Traffic Analyst - Georgia Pacific
10.2015 - 12.2019
Logistics Coordinator - United States Army Reserve
03.2000 - Current
REmington College - Certificate, Medical Assistant
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