Takeya Williams
Raleigh,NC
Summary
To bring over 15 years of organized administrative experience as well as customer service to a profound organization. However, I can continue to expand my knowledge and express my gratitude as I strive towards new adventures.
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Overview
22
22
years of professional experience
Work History
Office Administrator
Blue Ridge Pediatrics
Chapel Hill, NC
07.2014 - 08.2020
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Evaluated and implemented new systems and procedures to maintain regulatory compliance.
- Coordinated with managers and departments to interview new personnel and recognize excellent performance.
- Oversaw complex office support, managing records database and organizing contracts.
- Ensured compliance with organizational policies and procedures as well as applicable laws and regulations.
- Assisted in the implementation of care plans for individual patients under the direction of a registered nurse or physician.
- Communicated effectively with patients, families, physicians and other healthcare professionals.
- Maintained a clean and safe environment for all patients according to health regulations standards.
Medical Assistant/Front Office Supervisor
Avalon Medical Group
Chapel Hill, NC
05.2010 - 04.2014
- Handled administrative duties such as filing insurance claims, answering multi-phone line system, taking copayments, checking patients in and out, manned front desk and back desk
- Preparing charts for next business day
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record systems
- Collected samples from patients for laboratory testing
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to nurses
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Registered new patients into practice management software program accurately entering demographic
Ward Clerk/Medical Records Coordinator
Cary Kidney Center
Cary, NC
10.2005 - 05.2010
- Manage patients charts by way of filing, thinning, purging, fax, copy, and email
- Preparation of charts for medical providers next office encounter with patients
- Maintained patient records including medical histories, test results, medication lists and other related information.
- Entered current information into records system and printed documents for appointments, files and patient use.
- Updated group medical records and technical library to promote smooth office operations.
- Drafted and distributed memos and emails for entire unit.
- Assisted in the preparation of patient charts prior to doctor visits.
- Organized and maintained filing system for medical records and documents.
- Processed referrals from primary care providers when needed.
- Delivery of medical records as needed to other providers
Patient Care Technician
Raleigh Dialysis
Raleigh, NC
08.1998 - 10.2005
- Assisted patients with machine hook up by way of catheter hook up or cannulation
- Drawing and shipping of labs
- Ensured that all medical equipment was properly maintained and sterilized.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN
- Conducted safety rounds regularly to ensure safe environment for patients.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Restocked unit frequently with necessary medical supplies.
Education
Wake Technical Community College
01.2019
Master of Business Administration -
University of Phoenix
07.2017
Bachelor of Science and Business - Health Care Administration
University of Phoenix
05.2017
Care Administration, Medical Records
University of Phoenix
09.2015
Skills
- Certifications and Skills
- CPR
- HIPPA
- Computers: Medfusion, Allscripts, Windows
- Microsoft
- Duplicating and Printing
Timeline
Office Administrator
Blue Ridge Pediatrics
07.2014 - 08.2020
Medical Assistant/Front Office Supervisor
Avalon Medical Group
05.2010 - 04.2014
Ward Clerk/Medical Records Coordinator
Cary Kidney Center
10.2005 - 05.2010
Patient Care Technician
Raleigh Dialysis
08.1998 - 10.2005
Wake Technical Community College
Master of Business Administration -
University of Phoenix
Bachelor of Science and Business - Health Care Administration
University of Phoenix
Care Administration, Medical Records
University of Phoenix
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