Takhaya Davis
Social Worker
Dallas,tx
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Maintains a professional planning, problem solving, and communication skill.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Career And Transfer Intake
Dallas College
06.2023 - Current
- Sorted materials such as getting tables ready for events, Events for university's
- Skilled at working independently and collaboratively in a team environment.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled assignments independently with good judgement and critical thinking skills.
Receptionist
Morada Grand Prairie
05.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Credit Management
MCI Group
12.2021 - 03.2022
- Consulted on end-to-end wholesale credit lifecycle spanning sales, origination, fulfillment, servicing and portfolio management.
- Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
- Responded to client concerns and questions about credit scores and methods to improve numbers.
- Calculated clients' available monthly income to meet debt obligations.
- Received and submitted customer payments to further reduce open account balances.
- Interviewed clients by telephone or in-person to gather financial information.
Education
Associate of Applied Science - Social Work
Dallas College
4849 W. Illinois Ave. Dallas, TX 75211Skills
- Interpersonal and Written Communication
- Client Interaction
- Administrative Management
- Proficient in [Spreed sheet, word, application software]
- Data Entry
- Customer Service
- Clerical Support
- Call Center Operations
- Handling Customer Complaints
- Public Speaking
- Conflict Resolution
- Dependable and Responsible
- Team Building
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Additional Information
Certificate in social work
Working on associate degree
Timeline
Career And Transfer Intake
Dallas College
06.2023 - Current
Receptionist
Morada Grand Prairie
05.2022 - 01.2023
Credit Management
MCI Group
12.2021 - 03.2022
Associate of Applied Science - Social Work
Dallas College
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