Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Takila Williams

Augusta

Summary

Professional problem-solving specialist with strong analytical and critical thinking skills. Proven ability to develop effective solutions, enhance team collaboration, and drive successful outcomes. Adaptable to changing needs, dependable, and skilled in conflict resolution and strategic planning. Recognized for strong communication and decision-making abilities.

Overview

11
11
years of professional experience

Work History

Problem Solver

Amazon
04.2024 - Current
  • Responsible for correcting any orders that didn’t pass final inspections for shipping.
  • Replace missing items, correct and print ASIN labels, report damages, collect kicked out shipment through the entire building, and utilize Amazon research programs to correct shipment issues.
  • Have the ability to work independently, diligently, and pay great attention to details.
  • Defined problem to identify, prioritize and select alternatives

Powered Industrial Truck Operator

Amazon
08.2023 - 04.2024
  • Operates powered industrial trucks (PIT) that reach heights up to 40 feet.
  • Receive, sort, and put away heavy or bulk inventory strategically for the shipment teams.
  • Load boxes into trucks for shipment.
  • View prompts on screens and follow directions for some tasks.
  • Utilizes safe practices and methods to handle products heavier than 50 pounds.
  • Maintain high safety standards by adhering company protocols

Fulfillment Center Associate

Amazon
02.2019 - 07.2023


  • Prepared packages for shipping will adhering to carrier guidelines in order to reduce damages and returns
  • Expedited order processing time with proficient use of warehouse management software and scanning equipment
  • Performed Team Leader duties for new employees by providing on the job training.
  • Interview and assist new employees to obtain highly technical information using standard operating procedures as Learning Ambassador for 1 year.
  • Experienced in dealing with different employees from different backgrounds.
  • Experience as Problem Solver for the Receive department and Sort UIS for 2 years.

Poetry Workshop Teaching Artist @ Douglas High School

Hattiloo Theater
03.2019 - 06.2019
  • Interacted with 9th–12th grade students to ensure all activities and assignments were completed before any performances.
  • Implemented innovative teaching strategies to accommodate diverse learning styles, resulting in increased engagement and understanding.
  • Enhanced student comprehension by incorporating visual aids and hands-on activities to stimulate creativity.
  • Ensure full ownership of the content library in poetry.
  • Responsible for teaching students the elements of poetry and creative writing.
  • Build and foster a bond with students.
  • Perform in front of students to encourage them to flourish in their writing.
  • Attend seminars and open mics with students.
  • Influence and guide students to grow creatively and professionally.

Productions Specialist

Red Dot Corporation
08.2018 - 02.2019
  • Ensure production schedules are on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
  • Delivered quality products with effective use of control procedures and good inspection skills.
  • Maintained a clean work area, including daily sweeping of floors, racking of tools, guides, and other related equipment.
  • Provided customer service by assembling products correctly and in a timely fashion.
  • Building and auditing units for clients such as John Deere, Caterpillar, etc.

Manifesting Specialist Coordinator

XPO Logistics
09.2016 - 10.2018
  • Followed all company policies and procedures to deliver quality work.
  • Shipped medical supplies to universities, hospitals, etc.
  • Developed packaging, shipping, receiving, and inventory spreadsheets to ensure the correct inventory information.
  • Research and gather information from various sources for data entry to improve and update content libraries with Microsoft Office products.


Front End Coordinator

Yard House
03.2015 - 08.2016
  • Enforced company policies attentively while also remaining empathetic toward customer concerns or complaints.
  • Provide exceptional customer service to ensure our guests were treated accordingly.
  • Present ready for proposal (RFP) for the food service department.
  • Responsible for answering calls and placing food orders.
  • Responsible for gathering information from potential employees and taking applications for supervisor.
  • Periodically cleaning workstations, tables and restrooms.
  • Had to upkeep the flow of the restaurant by communicating with servers, sending the hostess to the correct seating for the guest(s) and keeping up with seating availability.

Banquet Server

The Peabody Hotel
03.2015 - 03.2016
  • Responsible for setting the rooms accordingly for a specific venue on or off premises.
  • Responsible for setting up a room consisting of having the correct number of tables and/or bistros with the correct number of chairs, tables properly dressed in proper order with silverware, plates, beverages and condiments.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Served appetizers, entrees, and refilled beverages for banquet guests.
  • Oversee the plated dinners to ensure modifications were given correctly for guests with food allergies or vegan preferences.

Human Resources Assistant

Conduit Global
08.2014 - 02.2015

• Assist customer service representatives with
onboarding by creating badges, providing compensation
information, giving them a tour of their work environments, etc.
• Responsible for updating the associates’ profile information
(addresses, phone numbers, etc.)
• Responsible for editing and sending our announcements to associates.
•Attend team meetings to improve employee engagement, safety and health
management, support leadership, etc.

•Self-motivated, with a strong sense of personal responsibility

•Excellent communication skills, both verbal and written.


Education

BA - Creative Writing and English

Southern New Hampshire University
Manchester, NH
12.2023

High School Diploma - undefined

Middle College High
Memphis, TN
06.2021

Skills

  • Computer skills include Windows 2019, Microsoft Word, Excel, PowerPoint, Adobe Illustrator, Outlook Express, HTML, and advanced Internet research
  • Exceptional communication and verbal skills
  • Experience in coaching individuals
  • Amazing leadership skills and easy to collaborate with
  • Can operate the Internet, mail, and e-mail
  • Typing Speed: 47 words a minute
  • Innovative thinking
  • Problem identification
  • Logical reasoning
  • Creative solutions

Accomplishments

GPA 3.3-3.8 Graduated as one of the top ten of my class, BA in Creative Writing And English with a 3.4 GPA, Member of Sigma Tau Delta International English Honors Society since 2019, Member of The National Society of Leadership and Success since 2021, Memphis, TN Rising Artist for the Artsy Awards in 2019, Author of my first poetry book “Who Wants to Read My Diary” (2018), Award winning poet/spoken

Timeline

Problem Solver

Amazon
04.2024 - Current

Powered Industrial Truck Operator

Amazon
08.2023 - 04.2024

Poetry Workshop Teaching Artist @ Douglas High School

Hattiloo Theater
03.2019 - 06.2019

Fulfillment Center Associate

Amazon
02.2019 - 07.2023

Productions Specialist

Red Dot Corporation
08.2018 - 02.2019

Manifesting Specialist Coordinator

XPO Logistics
09.2016 - 10.2018

Front End Coordinator

Yard House
03.2015 - 08.2016

Banquet Server

The Peabody Hotel
03.2015 - 03.2016

Human Resources Assistant

Conduit Global
08.2014 - 02.2015

High School Diploma - undefined

Middle College High

BA - Creative Writing and English

Southern New Hampshire University