Takinna Scott
Forney,TX
Summary
Over 15 years of Medical Administrative Support experience dedicated to achieving profitability, delivering outstanding customer service, and providing high-quality patient care. Motivated with the desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excellent communicator seeking a challenging position with the opportunity for professional growth
Overview
14
14
years of professional experience
Work History
PSC Representative II- Remote
Conifer Health Solutions
Lexington, KY
01.2022 - Current
- Assist callers (pts and medical offices) with appt. inquiries
- Schedule Dx testing, procedures,m infusions, pain management, sleep studies, and Endoscopic Surgical procedures as required.
- Run Medical Necessity as required by Government payers.
- Order management duties. Assign and index incoming orders, work To Be Scheduled, Invalid orders, and other Order Management duties as required.
- Run Daily Metric and Work Que for management as needed.
- Edit E Guides as needed
- Schedule and trained new hires for multiple markets as needed
- Handle and create all Epic ticket issues into the Epic Master list daily. Assist with new hire orientation, Epic scheduling training, and Trace
- Monitor and submit for corrections and any errors in the Epic scheduling system.
- Perform quality audits on Surgery/Diagnostic Schedulers for the Central Scheduling Department.
- Audits patient records for completeness, accuracy, and appropriateness.
- Manage spreadsheet for overall production for the department.
- Report audit findings, recommendations, and corrections to leadership/management
- Assist with all scheduling questions in Teams chat.
- Monitor and follow up on requested audit corrections to ensure completion.
- Complete Auth’s and IV’s for Infusions for several locations
- Send out daily deferral logs for missing Auth’s.
Medical Billing Specialist
Aerotek
Cherry Hill, NJ
02.2020 - 04.2021
- Identified errors and re-filed denied or rejected claims quickly to prevent payment delays.
- Completed appeals and filed and submitted claims.
- Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
- Prepared billing statements for patients, ensuring correct diagnostic coding.
- Posted charges, payments and adjustments.
- Applied payments, adjustments and denials into medical manager system.
- Entered procedure codes, diagnosis codes and patient information into system
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Precisely completed appropriate paperwork and system entry regarding claims.
Certified Surgical Technologist
Inspira Health
Elmer, NJ
06.2019 - 03.2020
- Assisted surgeon by passing instruments and sterile supplies throughout operation.
- Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments.
- Organized equipment and instruments in alignment with surgical protocols and surgeon preferences.
- Maintained surgical areas and oversaw inventory management.
- Sterilized medical equipment and properly handled contaminated materials.
- Recounted surgical instruments and supplies at end of operation, eliminating chance of items left inside patient.
PSE Clerk
United Postal Service
Sicklerville, NJ
07.2016 - 05.2018
- Operated mail processing equipment and manually sorted mail.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Processed payments and handled cash using point of sale (POS) computer system.
- Help customers fill out change of address forms and reports for lost or stolen mail.
- Sold stamps, services and packaging.
- Routed all classes of mail in sequence of delivery along established route.
- Handled undeliverable mail in accordance with established procedures.
Medical Office Administrator
Joel B. Glass, MD
Marlton, NJ
09.2009 - 07.2016
- Registered patients and scheduled appointments.
- Assisted with referrals and prepared medical records for patients.
- Worked with insurance company representatives to verify benefits and obtain balances owed.
- Maintained current knowledge of health records system and trained all new employees on correct usage.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Performed medical transcription duties.
- Called in prescription refills for patients.
- Oversaw office inventory and timely reordering of supplies.
- Submitted diagnosis and procedure codes for insurance companies.
- Gathered information to file appeals for denials and minimized inaccuracies by maintaining accurate records of approvals.
Education
Certificate - Surgical Technology
Harris School of Business - Voorhees
Voorhees, NJ08.2019
Certification - Medical Office Specialist
Harrison Career Institute - Deptford
Woodbury, NJ09.2002
Skills
- Issue Resolution
- Leadership
- Time Mangement
- Payment Posting
- Medical Transcription
- Insurance Verification
- Problem-Solving
- Appointment Scheduling
- Billing and Coding
- Electronic Medical Records Management
- Type 65 WPM
- Computer skills include Microsoft Word, Excel, Outlook, Google Drive and Powerpoint
- Computer programs include Epic, Star, Cerner, GE Centricity, MD Rythm, IDX, Experian, and Trace
Timeline
PSC Representative II- Remote
Conifer Health Solutions
01.2022 - Current
Medical Billing Specialist
Aerotek
02.2020 - 04.2021
Certified Surgical Technologist
Inspira Health
06.2019 - 03.2020
PSE Clerk
United Postal Service
07.2016 - 05.2018
Medical Office Administrator
Joel B. Glass, MD
09.2009 - 07.2016
Certificate - Surgical Technology
Harris School of Business - Voorhees
Certification - Medical Office Specialist
Harrison Career Institute - Deptford
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