Safety-minded Warehouse Material Handler follows team approach to drive maximum productivity on production line. Successfully performs physically demanding work for extended periods of time with potential exposure to confined spaces and hazardous materials. Comfortable driving and operating safety-sensitive and heavy equipment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Line Worker
Publix Distribution Center
01.2020 - 10.2023
Improved warehouse efficiency with careful organization and storage of inventory.
Streamlined order fulfilment by effectively picking, packing, and shipping products.
Maintained a clean and safe work environment to prevent accidents and facilitate productivity.
Collaborated with team members for smooth operations during peak hours.
Enhanced customer satisfaction through timely processing of orders and accurate documentation.
Reduced errors in product handling by adhering to strict quality control standards.
Conducted regular equipment maintenance checks to guarantee optimal functioning and minimize downtime.
Customer Service Representative
IQor Global Services
03.2017 - 04.2023
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Collaborated with team members to develop best practices for consistent customer service delivery.
Lead Security Officer
Haynes Security
01.2015 - 06.2021
Enhanced security measures by conducting comprehensive risk assessments and implementing tailored solutions.
Streamlined daily operations for increased efficiency, effectively delegating tasks to team members.
Improved communication within the team by establishing regular meetings and fostering open dialogue.
Reduced response times to incidents through rigorous training exercises and efficient resource allocation.
Ensured compliance with company policies and regulatory standards by conducting regular audits and addressing any issues promptly.
Collaborated with management to develop effective security strategies, aligning with corporate objectives and industry best practices.
Increased employee retention rates by implementing a comprehensive training program and offering opportunities for professional growth.