Personable and proactive Mental Health Counselor focused on building positive rapport with diverse range of clients. Critical thinker thrives under pressure. Specialist in working with clients struggling with addiction and depression.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Successful health information professional accomplished in maintaining complex and comprehensive records systems. Enhanced operations by identifying and recommending upgrades. Fully versed in medical terminology and code classifications.
Overview
17
17
years of professional experience
Work History
Mental Health Associate
Millcreek Rehabilitation Center
Gulfport, MS
08.2021 - Current
Developed educational and therapeutic groups to foster participants' independence and social skills.
Presented case history material to review and discuss with other staff members.
Documented psychiatric services and responses to treatment in patient case files.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Adhered to HIPAA confidentiality requirements by safeguarding files.
Educated patients, families and caregivers on diagnosis, treatment and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
Selected and compiled relevant information and resources for clients to support individuals in overcoming mental and emotional problems.
Radiology Scheduler
Garden Park Medical Center
Gulfport, MS
03.2019 - 09.2022
Improved integrity and completeness of medical records by consulting with clinical staff to resolve coding and diagnostic mistakes.
Protected medical information against unauthorized access, loss or corruption by consistently following security protocols.
Enhanced electronic records management systems to meet new needs and forecasted demands.
Met needs of physicians and other treating team members with timely retrievals of patient medical records.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Pastry Chef
Hollywood Casino Gulf Coast
Gulfport, MS
02.2011 - 11.2015
Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Customized items for seasonal offerings, special events and personal requests.
Supervised preparation and presentation of desserts for catered events.
Maintained current knowledge of pricing, ingredients, product availability and current promotion.
Coached new staff on policies, procedures and performance strategies.
Carried out daily kitchen prep and closing duties with station setup, breakdown and organization.
Decorated pastries using icing, frosting and other toppings, resulting in beautiful appearance and delicious flavor.
Monitored and ordered supplies and baking ingredient stock items such as flour and sugar.
Retail Sales Manager
Tuesday Morning
Gulfport, MS
05.2008 - 10.2012
Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
Minimized financial discrepancies by accurately controlling monthly operations budget.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Education
Bachelor of Science - Psychology
Phoenix University
Tempe,AZ
05.2025
High School Diploma -
Gulfport High School
Gulfport, MS
05.2007
Skills
Successful private practice
Clinical documentation mastery
Patient Health Education
Clinical Quality Improvement
Management
Rapport and relationship building
Compelling leadership skills
Staff oversight
Cash Handling
Timeline
Mental Health Associate
Millcreek Rehabilitation Center
08.2021 - Current
Radiology Scheduler
Garden Park Medical Center
03.2019 - 09.2022
Pastry Chef
Hollywood Casino Gulf Coast
02.2011 - 11.2015
Retail Sales Manager
Tuesday Morning
05.2008 - 10.2012
Bachelor of Science - Psychology
Phoenix University
High School Diploma -
Gulfport High School
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