Takisha Nelson
Lawton,OK
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Sous Chef
Apache Casino Hotel
Lawton , OK
2023.03 - 2024.02
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
- Collaborated with Executive Chef to create innovative dishes for special events.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Monitored inventory levels to ensure adequate supplies on hand.
- Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
Grill/Snack Bar Supervisor
Apache Casino Hotel
Lawton , OK
2022.03 - 2023.03
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Communicated schedule changes effectively throughout the organization when necessary.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
Line Cook
Apache Casino Hotel
Lawton , OK
2021.03 - 2022.03
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
Shift Manager
Braums Ice Cream And Dairy
Lawton , OK
2020.07 - 2021.03
- Inspected work areas regularly for cleanliness and organization standards.
- Helped employees accomplish tasks during peak periods.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Responded quickly and effectively to emergency situations as they arose.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
Banquet Server
Apache Casino Hotel
Lawton , OK
2019.09 - 2020.07
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Cleared away used plates and utensils following end of meal service.
Cahier/Cook
Charlies/Cinnabon
Lawton , OK
2014.05 - 2017.11
- Read food order slips or receive verbal instructions as to food required by patron, prepare/cook food according to instructions
- Maintain sanitation, health and safety standards in work area
- Greet customers entering establishment
- Restock kitchen supplies, rotate food, and stamp the time/date pn products in coolers
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Cashier
Statplex Cinema: Movie Theater
Lawton , OK
2015.11 - 2016.03
- Restocked concession stands with food, drinks, napkins, and utensils throughout each shift.
- Managed cash and credit transactions and balanced registers after shifts.
- Provided information regarding show times, new releases and upcoming movies and trailers.
- Provided excellent customer service by answering questions about movies and services offered by the theater.
- Handled customer complaints in a professional manner and referred difficult issues to the manager.
Cashier
Braums Ice Cream And Dairy
Lawton , OK
2013.06 - 2014.06
- Read food order slips or receive verbal instructions as to food required by patron, and prepare/cook food according to instructions
- Greet customers entering establishments
- Answer customers questions, and provide information on procedures or policies
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors, cleaning tables, stock lobby and emptying trash cans
Education
High School Diploma -
Eisenhower High School
Lawton, OK2012-05
Skills
- Portion Control
- Food Preparation
- Customer Service
- Performance Improvement
- Inventory Management
- Food Handling
- Supply Restocking
- Safe Food Handling
- Food Presentation
- Order Taking
Timeline
Sous Chef
Apache Casino Hotel
2023.03 - 2024.02
Grill/Snack Bar Supervisor
Apache Casino Hotel
2022.03 - 2023.03
Line Cook
Apache Casino Hotel
2021.03 - 2022.03
Shift Manager
Braums Ice Cream And Dairy
2020.07 - 2021.03
Banquet Server
Apache Casino Hotel
2019.09 - 2020.07
Cashier
Statplex Cinema: Movie Theater
2015.11 - 2016.03
Cahier/Cook
Charlies/Cinnabon
2014.05 - 2017.11
Cashier
Braums Ice Cream And Dairy
2013.06 - 2014.06
High School Diploma -
Eisenhower High School
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