Takisha Williams
Ocala,FL
Summary
Caring and skilled individual who is passionate about positively impacting programs and helping participants by providing expert support. Familiar with Human Services Studies and always looking for ways to improve operations and personalize assistance.
Overview
6
6
years of professional experience
Work History
Family Care Manager
Kids Central Inc.
09.2024 - Current
- Conducted home visits to assess living conditions, identify potential hazards, and provide recommendations for improvement.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information. While managing crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Family Support Worker
Kids Central Inc.
06.2023 - 09.2023
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
- Transported children in Licensed Foster Care to and from school, doctor’s appointments, and visitations.
- Supervised visitations between children and their families while in Licensed Foster Care.
CampusDoor - Associate
CampusDoor
06.2021 - Current
- Maximized customer interactions by promptly identifying needs and wants
- Answered calls and emails, addressing customer inquiries, solving problems and providing product information
- Collected, arranged and input information into database system.
fil-A Shift Leader
Chick
07.2018 - 06.2020
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Maintained safe working environment by observing safety procedures, policies and regulations.
Education
Bachelor of Arts - Human Services
Southeastern University
Lakeland, FLA.A Degree - General Education
Southeastern University
Southeastern University
06.2020
Tefl Certified: Teaching English As A Second Language (ESL) -
International Tefl Academy
Chicago, IL03.2020
Skills
- Multitasking abilities
- Excellent work ethic
- Leadership
- Organization and time management
- Case management expertise
- Client Advocacy
Timeline
Family Care Manager
Kids Central Inc.
09.2024 - Current
Family Support Worker
Kids Central Inc.
06.2023 - 09.2023
CampusDoor - Associate
CampusDoor
06.2021 - Current
fil-A Shift Leader
Chick
07.2018 - 06.2020
A.A Degree - General Education
Southeastern University
Southeastern University
Tefl Certified: Teaching English As A Second Language (ESL) -
International Tefl Academy
Bachelor of Arts - Human Services
Southeastern University
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