Takiyah Gardner
Cedar Rapids,IA
Summary
Knowledgeable Customer Service with solid foundation in care and support. Proven ability to assist in various medical procedures and enhance patient comfort. Demonstrated efficiency in managing patient records and collaborating with healthcare teams.
Overview
20
20
years of professional experience
Work History
Certified Nursing Assistant
Meth Wick Community
05.2019 - 09.2024
- Provided compassionate care to residents, ensuring comfort and well-being during daily activities.
- Assisted nursing staff with patient assessments, contributing to comprehensive care plans.
- Facilitated effective communication between patients, families, and healthcare teams to enhance care quality.
- Trained new staff on best practices in patient care and safety protocols, fostering a supportive environment.
- Advocated for resident needs by addressing concerns promptly, enhancing satisfaction with care services.
- Data entry, assuring communication between staff was accurate for quality care.
Certified Nursing Assistant
Sunnycrest Manor
01.2015 - 09.2018
- Documented patient progress and care provided in electronic health records.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Educated patients and families on health management techniques and resources.
- Mentored new staff on best practices for patient care and safety protocols.
- Implemented process improvements to enhance efficiency in patient support services.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Office Manager
Niah's Kiddy Campus
12.2004 - 12.2014
- Coordinated cross-departmental communication, improving collaboration on projects and tasks.
- Established organizational systems for document management, increasing accessibility and compliance.
- Analyzed operational procedures, recommending improvements that enhanced overall efficiency and effectiveness.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw daily office operations, ensuring smooth workflow and efficient resource allocation.
Education
Cosmetology
Simeon Career Academy
Chicago, IL05-2001
Skills
- Active listening
- Customer service
- Data entry
- Critical thinking
Timeline
Certified Nursing Assistant
Meth Wick Community
05.2019 - 09.2024
Certified Nursing Assistant
Sunnycrest Manor
01.2015 - 09.2018
Office Manager
Niah's Kiddy Campus
12.2004 - 12.2014
Cosmetology
Simeon Career Academy
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