Summary
Overview
Work History
Education
Skills
Timeline
Generic

Takiyah Melhado

Summary

  • Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction.
  • Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
  • Well-qualified Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

17
17
years of professional experience

Work History

Restaurant Owner

Mrs. Kathy's Southern Comforts
07.2018 - Current
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Supervised daily activities of restaurant and [Number] employees.
  • Recruited, hired, and trained talented staff to fill vacancies.

Property Manager

Sunridge Management Group
04.2014 - 02.2017
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Property Manager

Alpha Barnes Real Estate Investment Services
06.2012 - 03.2014
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Bar Manager/Training and Development Coordinator

Texas Roadhouse
01.2007 - 11.2011
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Consulted with managers to organize special events and promotions.

Education

No Degree - Public Relations

Midwestern State University
Wichita Falls, TX

High School Diploma -

Snyder High School
Snyder, TX
05.2006

Skills

  • Staff Management
  • Health Code Compliance
  • Staff Leadership
  • Telephone Etiquette
  • Time Management
  • Payment Processing
  • Issue Resolution
  • Follow-up Skills

Timeline

Restaurant Owner

Mrs. Kathy's Southern Comforts
07.2018 - Current

Property Manager

Sunridge Management Group
04.2014 - 02.2017

Property Manager

Alpha Barnes Real Estate Investment Services
06.2012 - 03.2014

Bar Manager/Training and Development Coordinator

Texas Roadhouse
01.2007 - 11.2011

No Degree - Public Relations

Midwestern State University

High School Diploma -

Snyder High School

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Takiyah Melhado