Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Volunteer
Takiyah  Scott

Takiyah Scott

Lithonia,GA

Summary

Store Manager with proven expertise at Pizza Hut, excelling in customer service and cash handling. Recognized for resolving customer complaints effectively and fostering team collaboration, resulting in enhanced client satisfaction. Adept at inventory control and maintaining a clean environment, ensuring operational excellence in a fast-paced setting.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Tax Assistant

Advantage Tax Services
06.2024 - 07.2024
  • Safeguarded client confidentiality while handling sensitive financial information during the preparation process.
  • Handled all communications between clients and taxing authorities when required; acting as a liaison during disputes or negotiations.

Store Manager

Pizza Hut
01.2023 - 05.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Sales Associate

Dollar General
02.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Martin Luther King Jr High
Lithonia, GA
05.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Cash handling
  • Relationship building

Certification

I have my ServSafe certification

Languages

English
Native or Bilingual

Timeline

Sales Associate

Dollar General
02.2025 - Current

Tax Assistant

Advantage Tax Services
06.2024 - 07.2024

Store Manager

Pizza Hut
01.2023 - 05.2024

High School Diploma -

Martin Luther King Jr High
Takiyah Scott