Takiyah Venable
Baltimore,MD
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Mercy Medical Center Baltimore Md
Baltimore, MD
12.2023 - 05.2025
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Collected samples from patients for laboratory testing purposes.
- Filed insurance claims forms in accordance with applicable regulations.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Organized patient charts before each day's clinic sessions began.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Explained treatment procedures and physicians' instructions.
Server
Cinemark Theaters
Baltimore, MD
08.2023 - 03.2024
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Accurately recorded orders on cash register and point-of-sale system.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Trained new employees on restaurant procedures and plating techniques.
- Operated POS terminals to input orders, split bills, and calculate totals.
Cashier Trainer
Chipotle
Kernersville, NC
08.2020 - 08.2023
- Conducted inventory checks periodically throughout each shift to track stock levels accurately.
- Ensured compliance with legal regulations related to employee rights, safety guidelines.
- Created training materials, including checklists and procedural manuals, to help new cashiers learn quickly.
- Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
- Delegated work to staff, setting priorities and goals.
- Counted and balanced registers.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Store Manager
Soul N Krab House
Baltimore, MD
04.2020 - 07.2022
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained work area and kept cash drawer organized.
- Adhered strictly to safety guidelines while working around hot surfaces associated with steamers.
- Communicated effectively with other staff members regarding orders and menu changes.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Adhered to sanitation policies at all times when handling food products.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
Package Handler
USPS
Baltimore, MD
09.2021 - 01.2022
- Organized packages according to type, size, destination, and other specifications.
- Provided assistance in receiving dock area including helping unload trailers when necessary.
- Observed proper lifting techniques when manually loading or unloading freight from trucks.
- Assisted in the organization of the warehouse by placing incoming items in designated areas.
- Adhered to established safety regulations while performing job duties.
- Used RF scanner guns to scan barcodes on products for accurate inventory tracking and traceability purposes.
- Worked closely with co-workers in order to efficiently process large volumes of packages within tight deadlines.
- Assisted with loading and unloading trucks when needed.
Education
High School Diploma -
Baltimore Polytechnic Institute
Baltimore, MD06-2020
Skills
- Patient care
- Vital signs measurement
- HIPAA compliance
- Team collaboration
- Attention to detail
- Customer service
- CPR
- Professionalism and ethics
- Medical procedures
CMA
- Certified Medical Assistant
Phlebotomy
- Certified Phlebotomist
Timeline
Medical Assistant
Mercy Medical Center Baltimore Md
12.2023 - 05.2025
Server
Cinemark Theaters
08.2023 - 03.2024
Package Handler
USPS
09.2021 - 01.2022
Cashier Trainer
Chipotle
08.2020 - 08.2023
Store Manager
Soul N Krab House
04.2020 - 07.2022
High School Diploma -
Baltimore Polytechnic Institute
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