Takondwa Nambindo
Binghamton,NY
Summary
I am writing to express my interest in the Talent Acquisition Coordinator position posted on Indeed. The position fits with my career transition plan and I believe that my past experiences and skills are transferable to this role. In my current professional role as a life insurance claims examiner, I am very organized, detail oriented, possess strong interpersonal skills, a good listener and embrace the challenges that come with working in a fast pace environment. In my personal life, having lived in multiple countries including Japan, England, and Malawi, I am naturally a social person who enjoys meeting, connecting and cultivating relationships with people from different backgrounds and cultures.
Overview
15
15
years of professional experience
Work History
Claims Examiner
Columbian Financial Group
05.2021 - Current
- Handling sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
- Conducting day-to-day administrative tasks: communicating with clients by phone, corresponding in writing using Microsoft Word and Outlook, and reviewing and processing payment of claims using Excel and other applications.
- Managing high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Demonstrating excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes during calls, tracking files, and answering inquiries from clients.
- Collaborating with other departments when necessary, ensuring seamless support for customers across multiple areas.
Pesto Production Team Lead
The Whole in the Wall Restaurant
01.2010 - 01.2022
- Planned, scheduled, and delegated tasks to a team of 6-8 employees.
- Compiled, tracked and analyzed production data to determine approaches of improving production yield.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used creative problem-solving skills to promptly and successfully address production problems when we were short staffed or low in supplies.
- Produced and maintained pesto product inventory before it was distributed locally at Weiss markets, Wegmans and to several out of state clients.
- Audited inventory and organized raw materials required for each production.
Education
Bachelor of Science - Business Administration And Management
Binghamton University
Binghamton, NYSkills
- Creative
- Time Management
- Excellent Verbal and Written Communication
- Teamwork and Collaboration
- Adaptability and Flexibility
- Attention to Detail
- Relationship Building
- Problem-Solving
- Organizational Skills
- Analytical and Critical Thinking
- Negotiation
Timeline
Claims Examiner
Columbian Financial Group
05.2021 - Current
Pesto Production Team Lead
The Whole in the Wall Restaurant
01.2010 - 01.2022
Bachelor of Science - Business Administration And Management
Binghamton University
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