TAKOYA WADE
Montclair,CA
Summary
To obtain a position with a company that will utilize my skills and provide advancement opportunities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Driver
Uber/Lyft
Montclair, CA
06.2018 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Sales Associate
Rainbow
Atlanta, GA
01.2018 - 06.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
RECEPTIONIST
Martin A. Finkelstein Chiropractor
Atlanta, GA
06.2017 - 04.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Sales Associate
RISING SUN SQUIRE SHOPPE
Atlanta, GA
07.2017 - 01.2018
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
SALES ASSOCIATE
Target
Atlanta, GA
11.2015 - 07.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Daycare Worker
WE CARE DAY CARE
Atlanta, GA
06.2014 - 09.2015
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
Data Entry Clerk
TALETA PROFESSIONAL SERVICES
Atlanta, GA
10.2012 - 06.2014
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
Education
No Degree - General Office Services
Atlanta Technical College
Atlanta, GA06.2016
Certificate - Massage Therapy
ICDC Career College
Los Angeles, CA01.2010
Leuzinger High School
01.2009
Skills
- Organizational
- Teacher’s Aid – assisted kids in doing projects and activities
- Bartending / cashier
- Sales/Customer service
- Secretarial
- Experienced in document formatting, proofreading, and administrative assistant duties
- Skilled in Microsoft Word, Windows XP and Vista, Excel, and Powerpoint
- Ability to type 35-45 words per minute with no errors
- Switchboard Operator
- Data Entry skills/ 1000Key strokes
- Customer Service
- Greeted customers and promoted appliances too obtain a great amount of sales
- Operate Cash register
- Organize and stock shelves
- Answer customer question’s or concern’s on products
- Answered Phones , File and organized documents
- Faxing and printing documents
- Passenger transportation
- Appointment Scheduling
Awards
Outstanding Achievement Award
References
References available upon request
Timeline
Driver
Uber/Lyft
06.2018 - Current
Sales Associate
Rainbow
01.2018 - 06.2018
Sales Associate
RISING SUN SQUIRE SHOPPE
07.2017 - 01.2018
RECEPTIONIST
Martin A. Finkelstein Chiropractor
06.2017 - 04.2018
SALES ASSOCIATE
Target
11.2015 - 07.2017
Daycare Worker
WE CARE DAY CARE
06.2014 - 09.2015
Data Entry Clerk
TALETA PROFESSIONAL SERVICES
10.2012 - 06.2014
No Degree - General Office Services
Atlanta Technical College
Certificate - Massage Therapy
ICDC Career College
Leuzinger High School