Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Takumi Ito

Houston,TX

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Server/Bar

Red Lobster
12.2022 - 08.2023
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Prepared hot coffee and tea according to customer requests.
  • Checked guests' identification before serving alcoholic beverages.

Host/Restaurant Busser

Classic Cafe
09.2020 - 10.2022
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Trained new staff in bussing and cleaning procedures.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Cashier

Walgreens
01.2022 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Clear Falls High School
League City, TX
05.2022

Skills

  • Health Department Regulations
  • Guest Needs Assessment
  • Communications Strategies
  • Billing and Payment Processing

Languages

Japanese
Native or Bilingual

Timeline

Server/Bar

Red Lobster
12.2022 - 08.2023

Cashier

Walgreens
01.2022 - 09.2022

Host/Restaurant Busser

Classic Cafe
09.2020 - 10.2022

High School Diploma -

Clear Falls High School

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Takumi Ito