Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Takumi Nishimura

Philadelphia,PA

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. I had the opportunity to converse with international customers during my time as a waiter, and I think I will be able to use that in my future work.I have had frequent opportunities to talk about relations between Korea, the U.S., and many other countries within the university, so this is one of my areas of expertise.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

CROSS HOTEL OSAKA
Osaka
04.2024 - 09.2025
  • Enhanced English communication skills by interacting with international customers, explaining menu items, and providing excellent service.
  • Guided foreign customers to their seats, explained menu options, and engaged in conversations to improve language proficiency.
  • Learned customer service and table maintenance techniques from a seasoned chef with 40 years of experience, enhancing overall service quality.

Education

Faculty of International Studies

Kindai University
Osaka
04-2027

Skills

  • Courteous demeanor
  • Guest engagement
  • Allergy awareness
  • Menu description knowledge
  • Complaint resolution
  • Seating management

Languages

Japanese
Full Professional
English
Professional
Korean
Elementary

Timeline

Restaurant Waiter

CROSS HOTEL OSAKA
04.2024 - 09.2025

Faculty of International Studies

Kindai University
Takumi Nishimura