Takyra Terry
Fayetteville,NC
Summary
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Charlotte, NC
10.2023 - 08.2024
- As a McDonald’s Crew Member at Awad Holdings, Inc., your primary responsibility is to deliver an exceptional guest experience while ensuring operational excellence. You will work as part of a team in a fast-paced environment, contributing to the smooth operation of the restaurant. Key duties include:Customer Service: Greeting customers with a friendly attitude, taking accurate orders, and providing prompt and courteous service.
Food Preparation: Preparing menu items to McDonald's standards, ensuring food safety, and maintaining quality.
Cleanliness: Keeping the restaurant, kitchen, and dining areas clean and organized, adhering to hygiene standards.
Team Collaboration: Working efficiently with team members to meet customer demands and achieve restaurant goals.
Cash Handling: Operating the register, managing transactions accurately, and following cash-handling protocols.
This role requires strong communication skills, the ability to multitask, and a commitment to providing excellent service. You will play a vital role in creating a welcoming environment for guests and supporting the success of Awad Holdings, Inc. - Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Operated a variety of machinery and tools safely and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Cashier
Harris Teeter
Charlotte, NC
06.2022 - 12.2023
- Greeted customers promptly and responded to questions.
- Adhered to social distancing protocols and wore mask or face shield.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Answered customer inquiries regarding store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Checked personal identifications during alcohol and tobacco sales.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Conducted price checks for special orders or discounts as requested by customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified customer age requirement for alcohol or tobacco purchases.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Issued receipts, refunds, credits or change due to customers.
- Helped with purchases and signed customers up for rewards program.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Education
High School Diploma -
Fayetteville State University
Fayetteville, NC05-2028
Skills
- Cooking
- Cash handling
- Visual communication
- Diversity awareness
- Teamwork and collaboration
- Initiative and Self-motivation
- Multitasking and organization
- Machine operations
- Sanitation protocols
- Sales expertise
- Time management
- Interactive communication skills
- Cleaning and sanitizing
- Food running
- Workplace safety
- Problem-solving
- Store opening and closing
- Sanitizing
- Salesmanship
Timeline
Crew Member
McDonald's
10.2023 - 08.2024
Cashier
Harris Teeter
06.2022 - 12.2023
High School Diploma -
Fayetteville State University