Takyra Williams
Charlotte,North Carolina
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Manager
Fedex Ground
09.2017 - 12.2024
- Recruited and trained new employees to meet job requirements.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Oversaw daily operations to ensure compliance with safety regulations and operational standards.
- Managed team performance through effective training, mentorship, and development initiatives.
Security Officer
Allied Universal Security Services
07.2016 - 08.2017
- Provided friendly and professional assistance to employees, visitors and customers.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored premises to ensure safety and security for personnel and property.
Crew Trainer
McDonald's
06.2015 - 07.2016
- Kept training materials updated with regulatory, procedural, or policy changes.
- Encouraged open communication between trainees and management throughout the learning process.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Trained new crew members on operational procedures and customer service excellence.
- Mentored team members to uphold quality standards in food preparation and service.
- Trained other employees in customer service, food safety, and performance requirements.
Education
High School Diploma -
West Mecklenburg High School
Charlotte, NC06-2016
Skills
- Strategic Planning
- Operations Management
- Staff Development
- Team Leadership
- Customer service
- Team leadership
Education and Training
other
Timeline
Manager
Fedex Ground
09.2017 - 12.2024
Security Officer
Allied Universal Security Services
07.2016 - 08.2017
Crew Trainer
McDonald's
06.2015 - 07.2016
High School Diploma -
West Mecklenburg High School