Tala Al Manasir
Summary
- Assisted in the development and implementation of business strategies, resulting in a 30% increase in overall revenue.
- Highly motivated and results-driven Business Administrator with five years of experience in overseeing and optimizing daily operations to drive efficiency and profitability.
- Possess a strong understanding of business principles, financial management, and strategic planning.
- Proven track record of successfully managing administrative tasks, coordinating teams, and implementing process improvements.
- Excellent communication and leadership skills, with a focus on fostering positive relationships with clients, and employees.
Overview
7
7
years of professional experience
Work History
Business Administrator
Bethany
01.2020 - 11.2023
- Managed day-to-day development issues.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
- Developed monthly reports.
- Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
- Coordinated and managed daily operations, including resource allocation, scheduling, and logistics.
- Conducted market research to identify potential business opportunities and competitors' analysis.
- Prepared and analyzed financial reports, budgets, and forecasts to optimize resource allocation and cost-efficiency.
- Streamlined administrative processes, resulting in improved productivity and reduced overhead costs.
- Developed and maintained strong relationships with vendors, clients, and stakeholders to ensure smooth business operations.
- Trained and mentored new hires, providing guidance on business processes and best practices.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Emergency Roadside Dispatcher
Helms And Hill
01.2017 - 01.2020
- Responded to emergency calls from distressed motorists and provided timely assistance and support.
Coordinated with tow truck operators and service providers to dispatch assistance to stranded motorists. - Gathered pertinent information from callers to accurately assess the nature of the emergency and determine appropriate action.
- Utilized dispatching software and systems to track service providers' locations and monitor response times.
- Effectively communicated with motorists, providing clear instructions and reassurance during stressful situations.
- Documented all incidents, including relevant details and actions taken, to ensure accurate records and follow-up.
- Collaborated with team members and supervisors to continuously improve processes and exceed performance metrics.
- Maintained a calm and professional demeanor, even in high-pressure situations, to provide excellent customer service.
- Assisted Police department , Sherif department and CHP.
Education
Associate of Arts - Business Administration
Cerritos College
Norwalk, CA06.2024
Skills
- Speak three languages: English , Arabic, and Turkish
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong analytical and problem solving abilities
- Excellent written and verbal communication skills
- Attention to detail and ability to prioritize tasks effectively
- Ability to remain calm and composed in high stress situations
- Adaptability to fast paced and changing work environments
Objective
Seeking an office administrator position at Lexxy Technologies to use my five years experience with an associate degree in business administration.
Timeline
Business Administrator
Bethany
01.2020 - 11.2023
Emergency Roadside Dispatcher
Helms And Hill
01.2017 - 01.2020
Associate of Arts - Business Administration
Cerritos College
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