Tala Almnaseer
Pre Pharmacy Student
Phoenix,AZ
Summary
- Personable and outgoing Brand Ambassador with 3 years of experience in marketing and sales settings. Expert at representing products and delivering presentations to small or large groups. Excellent customer service skills and always up for tackling new challenges.
- Hardworking and passionate jobseeker with strong organizational skills eager to secure work environment. Ready to help team achieve company goals
- Knowledgeable about Medicaid's state eligibility systems for Arizona depending on the company collaboration with access. able to bill through Cortex with a year of experience, familiar with the access website and TIBCO, worked as a dispatcher when in need, worked on the drivers and worker pay roll, familiar with Google Drive and RUN, have an excellent long experience with costumer service.
Overview
2
2
Languages
7
7
years of post-secondary education
4
4
years of professional experience
Work History
Billing Specialist
Alrahma Care Transportation
Phoenix, AZ
10.2020 - 09.2021
- Performed cortex, TIBCO and access claim status filing for over 900 claim per week.
- Updated Google Drive spreadsheets with tracking data for over 900 claim per week.
- Responded to drivers concerns and questions on daily basis.
- Kept vendor files accurate and up-to-date to expedite payment processing
- Processed vendor and supplier payments on weekly basis
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction
- Inserted mail with manual methods and automated equipment for optimal efficiency
Store Market Manager
Olive Branch Market
Glendale, AZ
01.2020 - 10.2020
- Helped more than 50 customers per day to complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Reviewed weekly sales ads and monitored price changes.
- Completed inventory counts and ordered merchandise.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register to record all transactions accurately and efficiently.
Lawyer's Assistant
Law Office Of Farrokh Parsi
Scottsdale, AZ
09.2019 - 02.2020
- Developed positive working relationship with courts, clients, law enforcement members and attorneys.
- Handled office scheduling and made notes for deadlines, motions and other important dates for more than 10 client a week.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Assessed real and personal property inventory for estate planning.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Organized key evidence exhibits to prepare for trials.
- Completed document revisions, court document filings, travel arrangements and client billing.
Promotions Team Member
BZ Marketing Services
Amman, Jordan
01.2017 - 04.2019
- Provided customer service using extensive knowledge of the products of any company.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Communicated product value, quality and style to educate and entice potential customers.
- Collaborated with demonstration team to engage large crowds.
- Set up and broke down promotional booths and tents, talked to potential customers and service provider for successful promotional events.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Analyzed consumer usage patterns to identify trends and target key demographics.
- Developed team communications and information for meetings.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Learned products inside and out to give best possible demonstrations and answer consumer questions.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Dispatcher Office Assistant at a Medical Office
Dr. Fawaz Haddad
Amman, Jordan
01.2018 - 03.2018
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Managed office schedules and calendars to coordinate administrative planning and execution for over 20 patient a day.
- Prepared and arranged instruments, medications and required materials for dental procedures.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
Education
STEM Degree - Pharmacy (Pre-Pharmacy)
Maricopa Community Colleges - Glendale Community College
Glendale, AZ 02.2021 - Current
Under Graduate - Pharmacology
Al Salt College For Human Science
AsSalt, Jordan 04.2018 - 05.2019
High School Diploma -
Um Alsumaq Secondary School
Amman, Jordan 09.2011 - 06.2017
Skills
Billing systems and software
Regulatory filings
Database Management
Sheet balancing
General accounting
Booking special guests
Budget understanding
Customer Relations
Developing promotional concepts
Quality Standards
Promotional planning
Branding skills
Recycled materials procurement
Employee training
Customer engagement
Sales tracking
Timeline
STEM Degree - Pharmacy (Pre-Pharmacy)
Maricopa Community Colleges - Glendale Community College
02.2021 - Current
Billing Specialist
Alrahma Care Transportation
10.2020 - 09.2021
Store Market Manager
Olive Branch Market
01.2020 - 10.2020
Lawyer's Assistant
Law Office Of Farrokh Parsi
09.2019 - 02.2020
Under Graduate - Pharmacology
Al Salt College For Human Science
04.2018 - 05.2019
Dispatcher Office Assistant at a Medical Office
Dr. Fawaz Haddad
01.2018 - 03.2018
Promotions Team Member
BZ Marketing Services
01.2017 - 04.2019
High School Diploma -
Um Alsumaq Secondary School
09.2011 - 06.2017