Tala Donovan
Richmond,CA
Summary
Versatile and detail-oriented team member with hands-on experience in front-of-house operations, retail floor management, event coordination support, and production assistance. Skilled in vendor communication, inventory management, scheduling, and providing excellent customer service. Proven ability to multitask in fast-paced environments while maintaining organized workflows and supporting cohesive team dynamics.
Overview
10
10
years of professional experience
Work History
After-School Teacher
Neighborhood School
Kensington CA
08.2025 - 03.2026
- Developed engaging lesson plans to enhance student learning and participation.
- Facilitated daily activities that promoted social skills and teamwork among students.
- Implemented effective classroom management strategies to maintain a positive learning environment.
- Collaborated with parents and staff to address student needs and foster community support.
Assistant Floor Manager
Zebra INC.
Berkeley, CA
06.2021 - 09.2025
- Oversaw daily administrative operations, including scheduling, documentation, and internal communications
- Uploaded and organized digital files, invoices, and sales records to maintain accurate and accessible internal databases
- Delivered high-quality customer service by addressing inquiries, resolving issues, and ensuring a positive client experience
- Trained and mentored staff on best practices for customer service and operational protocols.
Shift Lead
Bear Basics
Berkeley, CA
01.2017 - 01.2019
- Delegated tasks and supported staff to maintain high levels of customer service and operational flow
- Managed cash handling, sales transactions, and shift reporting with accuracy and accountability
- Acted as primary point of contact during shifts, resolving customer issues and coordinating with management
- Trained new employees on policies, procedures, and customer interaction best practices
Production Assistant
Lightshow Production
01.2016 - 01.2017
- Supported production team by coordinating schedules, managing equipment, and assisting with the setup and breakdown of shoots/events
- Executed administrative duties including organizing call sheets, tracking production materials, and maintaining detailed records
- Delivered excellent on-site support by anticipating team needs and adapting to fast-paced, dynamic environments
Education
AA-T - Sociology
Berkeley City College
01-2027
Skills
- Project Management
- Teamwork
- Leadership
- Effective Communication
- Critical Thinking
- Child development
- Employee management
- Inventory management
Timeline
After-School Teacher
Neighborhood School
08.2025 - 03.2026
Assistant Floor Manager
Zebra INC.
06.2021 - 09.2025
Shift Lead
Bear Basics
01.2017 - 01.2019
Production Assistant
Lightshow Production
01.2016 - 01.2017
AA-T - Sociology
Berkeley City College