Tala Herald
Wanatah,IN
Summary
Driven and customer-focused cashier with a proven track record at Brandt's Old Fashioned Emporium and Dairy Queen. Excelled in handling cash transactions with high accuracy and providing exceptional customer service, leading to increased customer loyalty. Demonstrated strong cash handling expertise and adaptability, contributing significantly to store success by maintaining high cleanliness standards and efficiently managing customer inquiries.
Overview
4
4
years of professional experience
Work History
Cashier
Brandts Old Fashioned Emporium
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Cashier
Dairy Queen
05.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Bachelor of Science - Psychology
Ball State University
Muncie, IN07.2028
High School Diploma -
South Central Jr-Sr High School
Union Mills, IN06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Order Taking
- Professionalism and Courtesy
- Basic Math Competence
- Cash handling expertise
- Cash register systems
- Product restocking
- Conflict Resolution
- Product Knowledge
- Complex Problem-Solving
- Merchandise Restocking
- Guest inquiries
- Currency counting
- Loyalty Program Promotion
- Honest and Dependable
- Active Listening
- Adaptable and Flexible
- Basic Mathematics
Hobbies
- Reading
- Writing
- Walking
- Diamond Painting
- Listening to Music
- Research
- Planning
- Organizing
- Cleaning
- Board Games/Video Games
References
Alexandria Ingram
(219) 246-0354
alexandriakoontz@gmail.com
Shine the Light Project LLC., Founder
Katie Wolszczak
(219) 851-9110
Katie@brandtspet.com
Manager at Brandt's Old Fashion Emporium
Kimberly Woods
(219) 229-1459
Kimberly241993@gmail.com
Friend and Babysitter Employer
Timeline
Cashier
Brandts Old Fashioned Emporium
06.2023 - Current
Cashier
Dairy Queen
05.2020 - 05.2021
Bachelor of Science - Psychology
Ball State University
High School Diploma -
South Central Jr-Sr High School
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