Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Talal Hannish

Shelby Township,MI

Summary

Talented Manager with experience running a successful business in the food industry for over 25 years. Expert team leadership, planning and organizational skills built during successful career. Able to smoothly equip employees to independently handle daily functions and meet customer needs. Exceptional management abilities and results-driven approach.

Overview

26
26
years of professional experience

Work History

Front Desk Associate

Victory Inn
02.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Collected room deposits, fees, and payments.
  • Maintained transaction security by verifying payment cards against identification.

Business Owner/Sales Manager

Save-A-Lot
01.1997 - 01.2022
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved safety procedures to create safe working conditions for workers.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

High School Diploma -

Southfield-Lathrup High School
Southfield, MI

Skills

  • Customer Relationship Management
  • Train Employees
  • Manage Inventory/Order supplies
  • Supplier Relations
  • Health and Safety Regulations
  • Budgeting and Cost Control
  • Food and Beverage Management
  • Schedule Preparation
  • Managing Cash Register
  • Staff Management/Team Leadership
  • Performance Tracking and Evaluations
  • Business Management Principles

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Associate

Victory Inn
02.2023 - Current

Business Owner/Sales Manager

Save-A-Lot
01.1997 - 01.2022

High School Diploma -

Southfield-Lathrup High School

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Talal Hannish