1. As Varsity Sports Captain:
- Led the team, demonstrating strong leadership and teamwork skills.
- Organized and conducted regular training sessions, improving overall team performance.
- Acted as a bridge between coaches and players.
2. As Referee Supervisor:
- Successfully trained and mentored a team of referees, enhancing the quality and consistency of officiating.
- Implemented new procedures that reduced game-related disputes..
3. As Court Lead:
- Improved customer satisfaction through excellent service and effective conflict resolution.
- Conducted safety inspections that led to a decrease in accident rates.
- Managed a team of court monitors, ensuring efficient operations and a safe environment for all guests.
As a product flow specialist at Best Buy, I managed the efficient and accurate movement of products from the warehouse to the sales floor, ensured inventory was properly stocked and organized, collaborated with team members to optimize product placement and displays, provided excellent customer service by helping customers locate products, supported sales associates with product knowledge and availability, and adhered to all safety and operational procedures to maintain a secure work environment.
As a supervisor referee for a youth basketball association, I oversaw the activities of referees during games, ensured that all games were conducted fairly and according to the rules, provided training and mentorship to new referees, resolved disputes and addressed any issues that arose during games, maintained accurate records of game results and referee performance, communicated effectively with coaches, players, and parents to ensure a positive experience for all people involved.
As a court lead at a trampoline park, I supervised court monitors and ensured the safety of all guests, enforced park rules and regulations to prevent accidents, provided excellent customer service by addressing guest inquiries and concerns, trained new staff members on safety procedures and park policies, conducted routine inspections of equipment and facilities to ensure they were in good working order, coordinated and managed group events and parties, handled emergency situations calmly and efficiently, maintained a clean and organized environment, and supported management with various operational tasks as needed.
As a courtesy clerk, I assisted customers with their purchases and answered any questions, bagged groceries efficiently and carefully to prevent damage, provided excellent customer service to ensure a positive shopping experience, collected and returned shopping carts from the parking lot, maintained cleanliness and organization of the store and checkout areas, assisted with stocking shelves and organizing products, helped customers carry groceries to their vehicles when needed, managed price checks and assisted cashiers during busy periods, handled customer complaints and resolved issues promptly, and supported store operations by performing various tasks as needed.