Summary
Overview
Work History
Education
Skills
Websites
Additionalinformation
Personal Information
Languages
Timeline
Generic

Talanna Brown

Mooresville,IN

Summary

A dedicated employee with strengths in customer service, sales, and promotion strategies. Successful in teaching junior employees how to maximize performance.

Overview

23
23
years of professional experience

Work History

Food and Beverage Cashier

Loves Travel Stop
Clayton, IN
02.2024 - Current
  • Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
  • Operated the point-of-sale system to process payments from customers quickly and accurately.
  • Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
  • Stocked shelves with merchandise before opening the store each day.
  • Maintained cleanliness of work area throughout shift.
  • Ensured compliance with all applicable health codes regarding food handling procedures.
  • Organized promotional displays within the store for maximum visibility and appeal.
  • Prepared special orders for customers upon request in a timely manner.
  • Greeted incoming guests warmly and provided them with menus or specials when appropriate.
  • Demonstrated knowledge of restaurant's menu items, ingredients, preparation methods, pricing structure, discounts, promotions.
  • Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
  • Handled all cash transactions accurately according to established procedures.
  • Assisted fellow employees in completing various tasks during busy periods or when short-staffed.
  • Greeted customers promptly and responded to questions.
  • Assisted customers by providing information and resolving complaints.
  • Built and maintained productive relationships with employees.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Scanned items and checked pricing on cash register for accuracy.

Cashier/Assistant Manager

Smokers Discount warehouse
Clayton
08.2001 - 10.2004
  • I was a cashier/assistant manager and ended up breaking my shoulder, plus having to have surgery on it.
  • This was my last job, and I was then put on disability.
  • Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
  • Organized daily banking activities including deposits, withdrawals, transfers, and check cashing.
  • Analyzed sales data daily to identify areas of improvement.
  • Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
  • Implemented operational procedures such as opening and closing procedures for the store.
  • Maintained accurate records of financial transactions using POS systems or manual registers.
  • Ensured compliance with relevant laws and regulations related to cash handling operations.
  • Resolved customer disputes in a timely manner while adhering to company policies.
  • Identified potential theft risks within the store environment by monitoring suspicious activity.
  • Processed payments from customers using various payment methods such as credit cards or cash.
  • Performed duties of a cashier when needed during peak periods or staff shortages.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Increased likelihood of repeat business by building friendly relationships with customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Customer Service Associate

Telemarketing

Seamstress

Laundry attendant

Education

High school diploma -

Monrovia High School
Monrovia, IN
05.1977

Skills

  • Cashiering
  • Cleaning
  • Food preparation
  • Foodservice
  • Cash handling
  • Kitchen experience
  • Packaging
  • Order picking
  • Store Opening and Closing
  • Cash Register Operation
  • Punctual and Reliable
  • Bank Deposit Preparation
  • Store opening and closing procedures
  • Payment Processing

Additionalinformation

Telemarketing, Seamstress, Laundry attendant, Call center, I'm a bored housewife looking for a job.

Personal Information

Authorized To Work: US

Languages

English, Fluent

Timeline

Food and Beverage Cashier

Loves Travel Stop
02.2024 - Current

Cashier/Assistant Manager

Smokers Discount warehouse
08.2001 - 10.2004

Customer Service Associate

Telemarketing

Seamstress

Laundry attendant

High school diploma -

Monrovia High School
Talanna Brown