Talaya Dixon
Oakdale,MN
Summary
Dynamic professional with a proven track record in customer service and time management, honed across roles at The Home Depot and in healthcare settings. Excelled in creating positive customer experiences while efficiently managing tasks. Demonstrated reliability and teamwork, ensuring high levels of client satisfaction and operational excellence. Experienced non-medical Care Provider offering almost 3 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
4
4
years of professional experience
Work History
Teachers Aid
Kiddy Care LLC
03.2020 - 03.2022
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted teachers with supervision and care of group of 7-9 children.
Personal Care Assistant
Caring Heart Home Health Care
04.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Customer Service Cashier
The Home Depot
03.2023 - 05.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Used POS system to enter orders, process payments and issue receipts.
- Answer 50-100 calls a day
Education
High School Diploma -
Johnson Senior High School
Saint Paul, MN06.2022
No Degree - Social Work
Jackson State University
Jackson, MSSkills
- Customer Service
- Stocking
- Reliability and punctuality
- Teamwork
- Patience and composure
- POS System Operation
- Housekeeping tasks
- Time Management
- Shift Management
Timeline
Customer Service Cashier
The Home Depot
03.2023 - 05.2024
Personal Care Assistant
Caring Heart Home Health Care
04.2021 - Current
Teachers Aid
Kiddy Care LLC
03.2020 - 03.2022
High School Diploma -
Johnson Senior High School
No Degree - Social Work
Jackson State University
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