Summary
Overview
Work History
Education
Skills
Timeline
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Talaya Ford

Reston,VA

Summary

Hardworking, goal-oriented recruitment professional who is proficient in developing and overseeing diverse candidate pipelines, marketing plans, and advertising strategies with multiple channels. Expert in using effective recruitment strategies and candidate pipelines to meet employment needs while leveraging traditional and online methods to attract top talent. Highly experienced in implementing successful strategies to improve organizational efficiency with strong communication and interpersonal skills with the highest level of customer service and support.

Overview

10
10
years of professional experience

Work History

Recruiter

Constellis
10.2021 - Current
  • Recruited for multiple security positions as well as maintaining a high volume of qualified candidates for multiple levels of experience levels and backgrounds.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Managed the entirety of full cycle recruitment from the initial contact through offer letter acceptance and onboarding for training academy.
  • Operated and maintained applicant tracking and candidate management systems.
  • Collaborated with HR leadership regarding candidate salary determinations.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Designed job fair flyers and advertisements for upcoming events.
  • Coordinated schedules to arrange management interviews with applicants.
  • Developed recruiting strategies to identify qualified candidates and build the network of recruiting pipeline for the company.
  • Manage the candidate flow in our Applicant Tracking System (ATS) following company policy and procedures as well as OFCCP compliance.
  • Source candidates through multiple channels and manage budgets on a weekly basis as well as tracking efforts in reporting metrics to leadership and showcasing positive results.

Onboarding Specialist

Kaiser Permanente
04.2018 - 10.2021
  • Responsible for receiving 80 inbound calls per day and troubleshooting customer issues with the goal of utilizing available tools to provide single call resolution and maintaining the utmost in customer satisfaction.
  • Articulate, patient, and possess the ability to explain a wide range of technical concepts to customers of varying degrees of aptitude while maintaining a pleasant disposition.
  • Assist members obtain medical services scheduling primary care and selective specialty appointments for medical centers and healthcare providers
  • Use medically defined scripts per members described symptoms, an information outlined in the member medical record to make judgment calls that lead to a happy and healthy member
  • Onboard 30+ Medicaid and Medicare new members per day, providing member benefit information, eligibility membership criteria, benefit coverage, policies, and procedures.
  • Train new hires, coaching, motivating, and monitoring quality telephone service to members

Healthcare Recruiter

Old Dominion Healthcare
04.2014 - 04.2018
  • Sourced HHAs, CNAs, LPNs, and RNs through multiple channels utilizing Indeed, LinkedIn, and Glassdoor.
  • Interview and administer competency tests and carefully select the most suitable candidates for vacant positions.
  • Organized job fairs with attention to detail, creativity, and strategic planning.
  • Attended job fairs and recruitment events to leverage home care connections, spoke to graduating classes, and met prospective employees to obtain the weekly and monthly hiring goals.
  • Lead campus recruitment for the organization developing and maintaining relationships with schools and professors.
  • Collaborate with multiple departments to ensure client needs are being met with new hires (serving 40+ clients/openings at a time).
  • Time and attendance audit review identifying opportunities for strengthened controls and efficiencies associated with the payroll time & attendance functions.
  • Delegated employee onboarding and new hire orientation on a weekly or bi-weekly basis, depending on the hiring goal for the month.
  • Create programs to reward and retain top talent and build internal morale.
  • Improved office efficiency by effectively managing internal communications and correspondence.

Education

Associate of Arts - Business Management

Northern Virginia Community College
Annandale, VA

Skills

  • Excellent Communicator
  • Human Resources Policy Implementation
  • College Recruitment
  • Public Speaking
  • Full Cycle Recruitment
  • Active Listener
  • Event Coordination
  • Stakeholder Communications
  • Job Fair and Event Planning
  • Marketing and Social Media
  • Effect Relationship Builder
  • Excellent Negotiation Skills

Timeline

Recruiter

Constellis
10.2021 - Current

Onboarding Specialist

Kaiser Permanente
04.2018 - 10.2021

Healthcare Recruiter

Old Dominion Healthcare
04.2014 - 04.2018

Associate of Arts - Business Management

Northern Virginia Community College

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Talaya Ford