Summary
Overview
Work History
Education
Skills
Timeline
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Talaya Lawson

Baltimore,MD

Summary

Administrative professional skilled in managing and optimizing team performance. Proven ability to enhance office efficiency, streamline processes, and meet organizational goals. Strong focus on fostering collaboration, adapting to changing needs, and delivering results. Expertise in communication, problem-solving, and multitasking with positive and dependable approach.

Overview

9
9
years of professional experience

Work History

Veteran Peer Advocate

Project PLASE
05.2022 - 08.2023
  • Provided feedback to supervisory staff on trends observed among clientele, which informed adjustments made within the organization.
  • Facilitated peer support groups, fostering a sense of shared experience and mutual encouragement among participants.
  • Provided crisis intervention services as needed, connecting clients with appropriate emergency resources.
  • Created a safe space where clients felt comfortable discussing personal challenges without fear of judgment or stigma.
  • Served as a liaison between clients and service providers, ensuring clear communication of expectations and responsibilities.
  • Conducted regular follow-ups with clients, ensuring progress toward goals and addressing any emerging issues.

Technical Executive Airlift Analyst

United States Army
06.2018 - 09.2020
  • Conducted trend and pattern analysis to enhance operational effectiveness while maintaining a comprehensive Master Station Log (MSL) of all actions performed during shifts.
  • Responded promptly to incidents or emergencies during operations, collaborating closely with various departments to ensure smooth and secure operations. Analyzed, verified, and coordinated logistics policies and program metrics for critical missions on a global scale, engaging with personnel to ensure adherence to military protocols.
  • Provided oversight for emerging operations and events to forecast requirements impacting the Department of Defense (DoD) mobility force support and aligned manpower resources accordingly.
    - Consolidated travel data and generated daily executive travel reports for submission to relevant authorities. Employed complex fact-finding, analytical, and problem-solving methodologies to address internal human resources-related functions, implementing appropriate resolutions to minimize operational impacts.
  • Revamped training plans and schedules to ensure the proper certification and training of junior personnel, thereby optimizing productivity and morale. Conducted daily team briefings to discuss administrative tasks, policy changes, training requirements, and to review the organization’s security protocols.
  • Supported executive airlift operations to ensure the safety and efficiency of aircraft missions.

Aviation Element Supervisor

United States Army
01.2017 - 05.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • - Monitored $500K+ of equipment; scheduled repair and preventative services and updated in database.

Human Resources/Administrative Support Team Supervisor

United States Army
04.2015 - 01.2017
  • Conducted an evaluation of emerging changes in operational human resources and provided recommendations regarding their potential applicability to HR policies and procedures, including a comprehensive cost/benefit analysis to inform both immediate and long-term workforce planning requirements.
  • Oversaw military personnel programs, delivering support for processes such as in- and out-processing, leave and pass administration, preparation of evaluation reports, awards management, promotion boards, recruitment and retention initiatives, strength reporting, and assignment procedures to effectively address personnel needs.
  • Presented briefings to executive staff on a weekly and monthly basis regarding personnel status, effectively communicating mission analysis, training expectations, and personnel capabilities to ensure readiness for mission execution.
  • Developed comprehensive training materials to expedite the onboarding process for new hires while maintaining consistency in job roles.
  • Processed and tracked personnel records, awards, annual reports, promotions, flags, and finance records; answered in-depth questions/concerns from personnel as well as supervisors.
  • Created detailed reports using Microsoft Office Suite applications to inform upper management of departmental successes and areas requiring attention or improvement efforts.
  • Oversaw a team of nine personnel, providing performance feedback and conducting annual evaluations and award nominations. Additionally, implemented disciplinary measures as necessary to maintain organizational standards.

Aviation Element Operations Supervisor

United States Army
07.2014 - 04.2015
  • Oversaw the coordination and processing of all requests for aviation assets and air coordination measures, successfully processing and submitting over 350 air requests.
  • Executed the temporary assignment of organizational equipment to various austere locations, while diligently tracking and monitoring the equipment throughout the deployment process.
  • Conducted comprehensive research and analysis of historical records related to accidents, injuries, and equipment maintenance data, proposing effective solutions to mitigate mission impact.
  • Monitored Safety and Health Programs, ensuring adherence to compliance measures that resulted in timely interventions for personnel exhibiting distress.
  • Developed process improvement initiatives that positively impacted the dynamics of operational strategies.
  • Implemented robust project management principles and scheduling techniques to enhance overall operational outcomes.
  • Served as an advisor for the Soldier for Life Transition Assistance Program, providing counsel to personnel transitioning from service and educating them on their benefits and entitlements.

Education

Bachelor of Science - Business Administration

McKendree University
Lebanon, IL
05-2027

Skills

  • Peer support
  • Recovery guidance
  • Problem-solving skills
  • Leadership skills
  • Relationship-building skills
  • Team building
  • Problem-solving abilities

Timeline

Veteran Peer Advocate

Project PLASE
05.2022 - 08.2023

Technical Executive Airlift Analyst

United States Army
06.2018 - 09.2020

Aviation Element Supervisor

United States Army
01.2017 - 05.2018

Human Resources/Administrative Support Team Supervisor

United States Army
04.2015 - 01.2017

Aviation Element Operations Supervisor

United States Army
07.2014 - 04.2015

Bachelor of Science - Business Administration

McKendree University

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Talaya Lawson