Summary
Overview
Work History
Education
Skills
Timeline
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Derrick Rogers

Las Vegas,NV

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

14
14
years of professional experience

Work History

Security Officer

The Blvd Mall
Las Vegas, NV
11.2023 - Current
  • Assisted with crowd control during large events held at the facility.
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Maintained accurate logs of all security related activities.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Checked for safety hazards and took corrective action when necessary.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Customer Service & Maintenance

U-Haul
Las Vegas, USA
06.2021 - 07.2022
  • Clean and maintain rental trucks, trailers, and facility areas
  • Assist customers with rentals and inventory management
  • Perform minor maintenance, including cleaning interiors and exteriors of vehicles
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Developed and maintained strong relationships with customers through exceptional service and communication.

Inventory Clerk

AMS Fulfillment
Valencia, USA
03.2018 - 12.2020
  • Maintained a clean and organized warehouse environment
  • Collaborated with other departments to ensure timely delivery of requested items.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.

Maintenance & Construction

Superior Lithographics
Los Angeles, USA
04.2012 - 01.2014
  • Performed general maintenance, including patching drywall, painting, and replacing flooring
  • Cleaned and repaired office fixtures, ensuring a safe and presentable workspace
  • Installed and repaired plumbing fixtures, ensuring hygiene and functionality
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Stock Clerk & Janitorial Support

Food 4 Less
Los Angeles, USA
01.2011 - 04.2012
  • Received and organized incoming supplies, ensuring a well-kept workspace
  • Assisted in general store cleanliness, including sweeping, mopping, and sanitizing surfaces
  • Issued supplies, materials and products to team members based on information from requisitions.

Education

Forklift Operator Certification -

11.2017

High School Diploma -

Crenshaw High School

Skills

  • Deep cleaning & sanitation
  • Floor maintenance
  • Use of cleaning equipment
  • Inventory organization
  • Time management & reliability
  • Safety and compliance knowledge
  • Dispatch
  • First aid and CPR certified
  • Surveillance expertise
  • Staff management
  • Patrol operations
  • Premises patrol

Timeline

Security Officer

The Blvd Mall
11.2023 - Current

Customer Service & Maintenance

U-Haul
06.2021 - 07.2022

Inventory Clerk

AMS Fulfillment
03.2018 - 12.2020

Maintenance & Construction

Superior Lithographics
04.2012 - 01.2014

Stock Clerk & Janitorial Support

Food 4 Less
01.2011 - 04.2012

Forklift Operator Certification -

High School Diploma -

Crenshaw High School

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Derrick Rogers