Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Talayja Gordon

Greensboro,NC

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

4
4
years of professional experience

Work History

Body Works sales associate/cashier

Bath & Body Works
10.2021 - 03.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Helped customers complete purchases, locate items, and join reward programs.

Togo Specialist

Chili’s
03.2021 - 10.2021
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.

PCT CNA

Perry Hospital
01.2021 - 05.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Sales Associate

Shoe Show
06.2020 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Online Fulfiller

Amazon
05.2021 - 08.2021
  • Selected and filled orders from stock to fulfill customer requirements.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.

Sales Associate

Aéropostale
10.2019 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Waitress

Bravo! Cucina Italiana
05.2022 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

No Degree - Nursing

North Carolina A & T State University
Greensboro, NC
05.2024

No Degree - Healthcare/CNA

Houston County Career Academy
Warner Robins, GA
05.2020

High School Diploma -

Veterans High School
Kathleen, GA
05.2020

Skills

  • Providing customer
  • Service
  • Take vitals(ie blood
  • Pressure)
  • Assist with patient
  • Care
  • Working with others
  • In high stress
  • Environments
  • Being on time
  • Being organized
  • Member of Future
  • Business leaders of
  • America(FBLA)

Additional Information

  • AWARDS , Graduated as an Honor Student from Veterans High School in Warner Robins, Houston County Hospital awarded me for having the highest number of hours from the Houston County Hospital for the Volunteen Program (summer of 2019) Made the Chancellor’s List at North Carolina A&T State University for the Fall 2020-Fall 2021 semester (3.96 GPA)

Timeline

Waitress

Bravo! Cucina Italiana
05.2022 - Current

Body Works sales associate/cashier

Bath & Body Works
10.2021 - 03.2022

Online Fulfiller

Amazon
05.2021 - 08.2021

Togo Specialist

Chili’s
03.2021 - 10.2021

PCT CNA

Perry Hospital
01.2021 - 05.2021

Sales Associate

Shoe Show
06.2020 - 08.2020

Sales Associate

Aéropostale
10.2019 - 03.2020

No Degree - Nursing

North Carolina A & T State University

No Degree - Healthcare/CNA

Houston County Career Academy

High School Diploma -

Veterans High School

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Talayja Gordon